Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,177 reviews
5 stars
695
4 stars
428
3 stars
433
2 stars
214
1 star
407
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and disorganization, leading to a negative dining experience.
Food Quality
There were numerous complaints about incorrect orders, cold food, and unsanitary conditions, including hair in food and undercooked items.
Cleanliness
While some customers noted that the dining area was clean, others expressed concerns about food handling practices and overall hygiene.
Management Issues
Many reviews highlighted poor management practices, including inadequate staffing, lack of training, and failure to address customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted instances of good service and hot, fresh food.
- BSBrandon Saylor3 days ago1.0Opens at 5 am doors are locked and it’s 5:30 locked on the door and just get ignored but I had a order placed for counter pickup kinda ridiculous to have store hours at this point
- JWJazz WhiteNov 7, 20251.0Incompetent workers, you get what you pay for. How is a coupon that says 20% off any meal not work for a 10 piece meal? I can read terms and conditions. Raise the pay so you get people who know what their talking about including management!
- YJYvonne JonesNov 7, 20251.0Walked in door and smelled Skunk weed and nasty floors and walked back out
- BVBruce VenableOct 28, 20255.0We stopped in for breakfast which was served hot and with a smile! We had the Big Breakfast Meal which is a great deal for the price anymore. The restaurant was clean inside and a nice place for a quiet breakfast.
- AYAmber YoungOct 23, 20251.0I’m not kidding, I think a McDonalds in the middle of an active war zone would run better than this McDonalds. As someone who used to work at McDonald’s, I like can’t even comprehend how it can get this bad. Everyone who works here is confused. They are easily the slowest fast food place I’ve been to. I once ordered a large fry, a mcchicken, and a coke, and not only did it take OVER 30 minutes in the drive through with less than 8 cars in front of me, but I had to tell them my order 3 times at the front window. And I don’t even think this is the fault of the employees, I think management was hired from hell. If you’re wanting to get McDonalds in Georgetown, do NOT go to this location. Foods good, that’s about the only redeeming quality.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location in Georgetown, KY?
This McDonald's is open 24 hours a day, 7 days a week, including drive-thru and delivery services.
Does this McDonald's offer drive-thru and delivery services?
Yes, this location offers both drive-thru and delivery services available 24/7.
How can I place an order online for delivery or pickup from this McDonald's?
You can order online through McDonald's delivery site at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on both iOS and Android.
What payment options are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located in Georgetown, KY?
It is located at 400 Connector Road, Georgetown, KY 40324, United States.
Can I earn rewards or get special offers when I order from this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Which nearby banks can I visit if I need financial services before or after dining at McDonald's?
Nearby banks include Central Bank & Trust Co. and Republic Bank, where you can handle your banking needs conveniently before or after your visit.
Are there other dining options close to this McDonald's?
Yes, nearby dining options include Pepe's Mi Mexico, Steak 'n Shake, Qdoba, Jimmy John's, and Buffalo Wild Wings for a variety of cuisines and atmospheres.
Where can I go nearby for car wash services when visiting this McDonald's?
You can visit Time to Shine Car Wash on Osborne Way or Zips Car Wash, both located near this McDonald's for convenient car care.
What services are available nearby for mobile phone needs or repairs?
Nearby mobile phone stores include T-Mobile Authorized Retailer, Fast Wireless/KY Georgetown, and Sprint Store for device purchases, service, and repairs.