McDonald's

3.4
2741 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
259 Cherry Blossom Way, Georgetown, KY
40324, United States

Hours

Reviews

3.4
2,741 reviews
5 stars
931
4 stars
542
3 stars
470
2 stars
237
1 star
561

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold, old, or improperly cooked items.

Customer Experience

Customers expressed frustration with the overall dining experience, citing uncleanliness, lack of organization, and unhelpful management.

Kiosk Issues

Several customers found the ordering kiosks to be user-unfriendly or out of order, leading to further delays.

Mixed Reviews

While many reviews were negative, a few customers praised the food and service, indicating some positive experiences.
  • AH
    alvenia hill
    Nov 14, 2025
    1.0
    Went to the one by Toyota in Georgetown ky that next to pilot got the wrong order and paid $20 for a quarter pounder with cheese and no fry which I didn’t order that in the first place what I ordered was a two Big Macs a med fry smh never again will I go back to there they want a raised but can never get any order right
  • TL
    Tim Lewis
    Nov 13, 2025
    1.0
    Is it THAT hard to put a couple of napkins in when going thru the drive thru?
  • LS
    Lisa Sadler
    Nov 13, 2025
    1.0
    every time i come here for literally just a coffee i’m never satisfied. always no ice and taste like water with cream. not to mention it takes 5 minutes per car to get someone to take your order. everytime i come here i wait at least 10 minutes in line even if im the only one there. its the closest mcdonald’s to the interstate, the only one where you don’t have to drive around town to get it to it. but honestly it’s worth the drive to get your food correct and quickly.
  • KT
    K Tipton
    Nov 11, 2025
    1.0
    Who is the owner of this restaurant? If I were you, I would get your butt out to this location and figure out what is going on with it! This place has the worst management I’ve ever seen in my entire life! It took 20 minutes to get my food in the drive-through for a simple combo! They had me pull forward, brought me three different orders that were not mine! I think the health department needs to do a visit on this place as well, as you should not be standing in the parking lot digging through peoples bags of food with your bare hands while sticking your face in the bags breathing all on your fries looking at what’s in there! I’ll be sending a message to the health department today!
  • AA
    Alex
    Nov 7, 2025
    1.0
    Cashier had a bad attitude. She was unpleasant and seemed unhappy with me that the kiosk allowed me to order a drink but the machine was broken. Wound up with no drink after paying for a combo.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 259 Cherry Blossom Way in Georgetown, KY?

McDonald's at 259 Cherry Blossom Way is open 24/7, every day of the week.

Does this McDonald's location have a drive-thru available?

Yes, this McDonald's location offers a drive-thru service 24/7.