Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.
Food Quality
There were numerous complaints about cold and stale food, with some customers noting that the food was not fresh.
Cleanliness
Several reviews highlighted dirty conditions in the restaurant, including bathrooms and dining areas.
Customer Service
Feedback indicated a lack of friendliness and professionalism from staff, with some customers describing rude interactions.
MR
Myke Rolley
Jan 3, 2026
1.0
I honestly wish I could give less than one star it's much more than you deserve this location. Continuously gets worse. Its management is an abysmal. It's food and it's service is often a disgrace and there seems to be no reason for it other than horrible management for one of the longest running fast food restaurants which is not saying much because there's only one other one please do this town a favor close your doors sell the space to somebody else that could actually use it.
RB
Rose “Good nana” Baker
Dec 26, 2025
1.0
They’ve never gotten my food right from this location this morning my coffee had no sugar I had no condiments I asked for and the food tast old these are the laziest workers ever hire some different people my god
BB
Brooklyn Baum
Dec 24, 2025
1.0
They can't do there Job what so ever, they get the orders wrong almost every time and just throw food together, this is not because they are busy but because they simply don't care. We ordered a triple cheese burger plain with mayonnaise and extra cheese ONLY and they still put ketchup and pickles on it. They burger was practically completely off the bun and mayonnaise all over the wrapper. It is simply careless, messy and unprofessional.
JM
Jess McNabb
Dec 3, 2025
1.0
Very slow. Food was not fresh half cold
AW
Aaron Williams
Dec 2, 2025
1.0
There is always an issue of some sort, everytime that I visit this store! The worst part is the lack of interest from management to resolve these issues!
What are the operating hours for McDonald's in Falmouth, KY?
McDonald's in Falmouth, KY is open daily from 5:00 AM to 12:00 AM (midnight).
Does the McDonald's location on Ridgeway Ave offer drive-through service?
Yes, this McDonald's location offers drive-through service daily from 5:00 AM to 12:00 AM (midnight).
Can I get delivery from this McDonald's? What are the delivery hours?
Yes, McDonald's offers delivery every day from 5:00 AM to 11:59 PM. You can order through their delivery website.
Are there curbside pickup options available at this McDonald's?
Yes, curbside pickup service is available at this McDonald's location.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 1131 Ridgeway Ave, Falmouth, KY 41040, USA.
How can I order from McDonald's quickly using my mobile device?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or via their online ordering links.
What nearby retail and convenience locations can I visit when I come to McDonald's?
Near McDonald's, you can visit places like CVS Pharmacy for your medical needs, DG Market for retail shopping, and Shell gas station for fueling and convenience items.
Are there any nearby entertainment or recreational spots close to McDonald's?
Yes, nearby you can enjoy Pendleton County Athletic Park and Pendleton Co. Recreation Bingo for sports and gaming activities.
If I need to pick up or ship packages near McDonald's, where can I go?
You can use the UPS Access Point location nearby for shipping and courier services, or try the LibertyX Bitcoin ATM for currency exchange.