McDonald's

3.4
968 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1131 Ridgeway Ave, Falmouth, KY
41040, United States

Hours

Reviews

3.4
968 reviews
5 stars
313
4 stars
205
3 stars
187
2 stars
106
1 star
157

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.

Food Quality

There were numerous complaints about cold and stale food, with some customers noting that the food was not fresh.

Cleanliness

Several reviews highlighted dirty conditions in the restaurant, including bathrooms and dining areas.

Customer Service

Feedback indicated a lack of friendliness and professionalism from staff, with some customers describing rude interactions.
  • MR
    Myke Rolley
    Jan 3, 2026
    1.0
    I honestly wish I could give less than one star it's much more than you deserve this location. Continuously gets worse. Its management is an abysmal. It's food and it's service is often a disgrace and there seems to be no reason for it other than horrible management for one of the longest running fast food restaurants which is not saying much because there's only one other one please do this town a favor close your doors sell the space to somebody else that could actually use it.
  • RB
    Rose “Good nana” Baker
    Dec 26, 2025
    1.0
    They’ve never gotten my food right from this location this morning my coffee had no sugar I had no condiments I asked for and the food tast old these are the laziest workers ever hire some different people my god
  • BB
    Brooklyn Baum
    Dec 24, 2025
    1.0
    They can't do there Job what so ever, they get the orders wrong almost every time and just throw food together, this is not because they are busy but because they simply don't care. We ordered a triple cheese burger plain with mayonnaise and extra cheese ONLY and they still put ketchup and pickles on it. They burger was practically completely off the bun and mayonnaise all over the wrapper. It is simply careless, messy and unprofessional.
  • JM
    Jess McNabb
    Dec 3, 2025
    1.0
    Very slow. Food was not fresh half cold
  • AW
    Aaron Williams
    Dec 2, 2025
    1.0
    There is always an issue of some sort, everytime that I visit this store! The worst part is the lack of interest from management to resolve these issues!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Falmouth, KY?

McDonald's in Falmouth, KY is open daily from 5:00 AM to 12:00 AM (midnight).

Does the McDonald's location on Ridgeway Ave offer drive-through service?

Yes, this McDonald's location offers drive-through service daily from 5:00 AM to 12:00 AM (midnight).