Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, hard, or improperly prepared food, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, particularly during busy hours.
Cleanliness
Several customers noted unsanitary conditions in both the dining area and restrooms, contributing to a negative experience.
Management Concerns
Reviews indicated poor management practices, including lack of staff training and inadequate handling of customer complaints.
Positive Experiences
A few customers shared positive experiences with friendly staff and good service, particularly during less busy times.
LL
Lucy
Nov 7, 2025
1.0
Came through the drive thru a few weeks ago. The employees at the second window could be heard cursing, which is completely unacceptable and unprofessional. Absolutely no respect for customers.
XX
Xpl0ration
Nov 7, 2025
1.0
Went in to place an order and before completing the order I had to walk out because of the staff. Every other word from each person was vulgar. Im coming in for a happy meal not to hearing kids cursing at eachother and not working.
YT
Yuki Takahashi
Nov 2, 2025
1.0
Worst place to visit. Slow slow slow…
TE
Tonya England
Oct 19, 2025
1.0
Breakfast burritos are ALWAYS hard as a rock on both ends! It's like they make a bunch and leave them in the warmer too long. I would like to see them made as you order!
DH
Dustin Hicks
Oct 18, 2025
1.0
Ordered 2x steak egg and cheese biscuits. Order came with bagels and returned them and explained why I ordered biscuits because it doesn't use breakfast sauce on the biscuits. They remade them with biscuits and the sauce. Failed experience
What are the regular opening hours for McDonald's at 120 Spears Ln, Crittenden, KY?
McDonald's at 120 Spears Ln is open daily from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 11:00 PM Friday and Saturday, and 5:00 AM to 11:00 PM on Sunday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 5:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's in Crittenden, KY?
Delivery service is available Monday through Thursday and Sunday from 5:00 AM to 10:45 PM, and Friday and Saturday from 5:00 AM to 11:45 PM.
Does this McDonald's location offer mobile ordering and curbside pickup?
Yes, this McDonald's offers curbside pickup and mobile ordering services for customer convenience.
What payment methods are accepted at McDonald's on Spears Ln?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from this McDonald's location online?
You can order online via their website at https://mcdonalds.order.online/business/-5579 or through the McDonald's mobile app available on the App Store and Google Play.
Is McDonald's at 120 Spears Ln equipped with a drive-thru?
Yes, this McDonald's location has a drive-thru service for quick and convenient ordering.
What other dining options are near McDonald's in Crittenden, KY?
Nearby dining options include Tacos Los Compadres (Mexican restaurant), A&W Restaurant, Krispy Krunchy Chicken, Bacon's Barbecue, Gold Star Chili, and Lori Beth's American restaurant.
Where can I refuel or get automotive services near McDonald's on Spears Ln?
Nearby you can find several gas stations like Marathon Gas, BP America, BP, Crittenden Sunoco, and Shell. For automotive services, Crittenden Tire and Lube and A Hodge Auto Repair are close by.
Are there any banking or financial services close to McDonald's in Crittenden?
Yes, Forcht Bank and Crittenden Banking Center are nearby options for banking and financial services.