McDonald's

4.0
724 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3618 Louisa Rd, Catlettsburg, KY
41129, United States

Hours

Reviews

4.0
724 reviews
5 stars
342
4 stars
181
3 stars
110
2 stars
34
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising the staff's friendliness while others experienced issues with order accuracy and staff attitude.

Food Freshness

Many reviews highlighted the freshness of the food, but there were also complaints about cold or improperly prepared items.

Order Accuracy

A recurring issue was the incorrect fulfillment of orders, with multiple customers noting that their orders were either wrong or incomplete.

Cleanliness

The restaurant was generally noted for its cleanliness, although some reviews mentioned minor cleanliness issues in the dining area.

Speed of Service

Customers appreciated the quick service, especially during busy times, although some noted delays in receiving their orders.
  • BL
    Brandon Layton
    Dec 8, 2025
    5.0
    There was a very nice employee that took my order and presented outstanding! Everyone there seems nice and bright. The food is ordered was super fresh! I would definitely recommend this McDonald's over any of the others in this area! (Im from Maryland btw)
  • NS
    NORMAN SLOAN
    Dec 8, 2025
    5.0
    Their service was great and their food was awesome!
  • JG
    Jonathan Gilbert
    Oct 19, 2025
    2.0
    Going by past experiences at McDonald's, I would have to say the egg McMuffan was old, which is to say that it was preped way too soon so that the egg was rubbery the muffin dried out and the cheese slightly desicated. The coffee was old as well and had the taste of brew left on the heating element to long. I go to McDonald's when traveling and have an expectations of consistent quality. Today was not that day.
  • JJ
    Jacob Justice
    Oct 18, 2025
    1.0
    They must the moment at the McDouble and put cheese on it Then when we went back through, they forgot the other McDowell that we ordered then we went in And tell them about it, and the woman was rude
  • VM
    Virginia Moore
    Oct 9, 2025
    4.0
    Love McDonalds, best coffee!!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's on weekdays?

McDonald's is open from 4:30 AM to 10:00 PM Monday through Wednesday, and extends to 11:00 PM on Thursday and Friday.

When does McDonald's open and close on weekends?

On Saturdays, McDonald's operates from 4:30 AM to 11:00 PM; on Sundays, it is open from 5:30 AM to 10:00 PM.