Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
While some staff provided excellent service and were friendly, others were noted for being rude or inattentive.
Food Quality
Feedback on food quality was mixed, with some praising hot and fresh items, while others complained about cold food and poor preparation.
Wait Times
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, impacting their overall experience.
Pricing
Several reviews highlighted concerns about high prices relative to the quality and portion sizes of the food.
TA
tommy anglin
Dec 29, 2025
1.0
Deluxe burger missing tomatoes. This location in mt vernon ky seems to never get an order right!
SB
Starr Blalock
Dec 27, 2025
5.0
Made are order at the register when we looked at the receipt we notice we didn't get our deal on the mobile app ! But big shout out to MS . Jennifer aka Ms. Jen for her fixing the problem and going above and beyond. Absolutely a sweet heart and the best customer service I have gotten in a very long time
JF
jonathan forsythe
Dec 4, 2025
2.0
On 5 separate occurrences in the last 2 months the McDonalds on 31W has forgotten to give me multiple items including Mac nuggets, McChickens, McDoubles, and happy meals/items in happy meal like nuggets. If you stop there ALWAYS check your bag before leaving. This has happened on delivery, pickup, and being pulled forward in the drive through between the hours of 10am to 6pm.
DH
Daniel Hall
Nov 15, 2025
1.0
Same story after trying again years in the future. If you want your order completely messed up, and feel like you need to wait three times as long as any other fast food restaurant, then this is your McDonald's location.
ZW
Ze “Captaininsanity” Willis
Nov 10, 2025
5.0
Brittany who was up front remembered me as my order is special thank you all for making my food so good sorry for being picky and the cooks thank you for making my food amazing anxld fantastic only McDonald's I come to
What are the regular drive-thru hours at McDonald's in Bowling Green, KY?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday, with extended hours until 1:00 AM on Fridays and Saturdays, and from 6:00 AM to midnight on Sundays.
Can I order McDonald's delivery in Bowling Green, KY, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays.
What payment options are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's support mobile ordering and curbside pickup?
Yes, this location offers curbside pickup, delivery, same day delivery, and no contact delivery services.
What features and services are available at McDonald's in Bowling Green?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's in Bowling Green located?
It is located at 612 31 W Byp, Bowling Green, KY 42103, USA.
How can I download the McDonald's app for easy ordering?
You can download the McDonald's app for iOS devices via the App Store or for Android devices via Google Play. Direct links are available online.
Are there any other fast food options near McDonald's on 31 W Bypass in Bowling Green?
Yes, nearby fast food options include Wendy's, Hardees, and Dairy Queen Grill & Chill, which are convenient alternatives for a quick meal.
What nearby places can I visit for coffee or snacks before or after visiting McDonald's?
You can visit 7 Brew Coffee for coffee and Sweet Temptations bakery for snacks; both are nearby and great for a treat before or after your meal at McDonald's.
Are there convenient retail stores near McDonald's for grocery or shopping needs?
Save A Lot offers international grocery and discount shopping nearby. Additionally, Dollar Tree and Rent-A-Center provide convenient retail options close to McDonald's.