McDonald's

3.7
1885 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
612 31 W Byp, Bowling Green, KY
42103, United States

Hours

Reviews

3.7
1,885 reviews
5 stars
707
4 stars
435
3 stars
379
2 stars
155
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and disorganization.

Food Quality

Food quality is inconsistent, with reports of cold items, incorrect orders, and declining standards, although some customers enjoyed hot and fresh meals.

Wait Times

Many customers experienced long wait times, especially during busy hours, leading to frustration and dissatisfaction.

Pricing Concerns

Several reviews mention high prices for fast food, with some feeling that the value does not match the cost.

Overall Experience

Overall experiences are mixed, with some customers expressing satisfaction while others vow not to return due to poor service and food quality.
  • DH
    Daniel Hall
    Nov 15, 2025
    1.0
    Same story after trying again years in the future. If you want your order completely messed up, and feel like you need to wait three times as long as any other fast food restaurant, then this is your McDonald's location.
  • ZW
    Ze “Captaininsanity” Willis
    Nov 10, 2025
    5.0
    Brittany who was to pay our order she remembered how I don't like my buns toasted on my bread run through the toaster and she remembers every time thank you Britney for remembering my order thank you
  • TD
    Teresa M .D.
    Oct 27, 2025
    2.0
    It was not good my sandwich was suppose ta be reg chicken and I get down the free way n bite into it and BAM IT WAS HOT SPICEY N WITH MY HEALTH I GOT SO SICK THERE ALWAY IN A HURRY THE BREAD IS ALWAYS LIKE BURNT ON THE CHICKEN SANDWICHES I DONT COMPLAIN BUT THIS IS IT I COULDN'T TURN AROUND N GO BACK EAITHER N I TOLD THEM I HAVE ALFAGAL TOO I HEARD THEM MAKE A REMAKE SHES GOT FAT GAL SYNDROME TOO WELL I DONT LET PEOPLE GET TA ME ITS JUST WORDS THIS WAS THROUGH DRIVE THROUGH
  • SS
    Sherry Small
    Oct 22, 2025
    5.0
    Very nice at window the food was hot and now days you can't get your food hot so it was very nice to have hot food
  • DD
    Dinonuggets64
    Oct 18, 2025
    2.0
    Ordered from the breakfast menu for me and my kids around 9:15 am and had been there till 10:30 am waiting for my food. I asked the lady at the counter since I ordered at the kiosk about my order and I was told I could not be served the food I ordered since it was lunch time. I waited since 9:15 am with my kids DURING breakfast hour and was never told a thing and still never got my food while others who came in and ordered after me got theirs.

Frequently Asked Questions About McDonald's

What are the regular drive-thru hours at McDonald's in Bowling Green, KY?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday, with extended hours until 1:00 AM on Fridays and Saturdays, and from 6:00 AM to midnight on Sundays.

Can I order McDonald's delivery in Bowling Green, KY, and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays.