Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service experiences, including rude staff and long wait times.
Food Quality
Numerous reviews mentioned issues with food quality, including cold, old, or improperly prepared items.
Cleanliness
While some customers praised the cleanliness of the restaurant, others noted unsanitary conditions and a lack of attention to maintenance.
Positive Staff Interactions
A few employees, particularly Ms. Lou, received high praise for their exceptional service and friendliness, creating a positive experience for some customers.
CA
Cheyenne Albert
Dec 30, 2025
1.0
Customer service matters, and unfortunately this experience fell short. The worker who took my order was unnecessarily rude and dismissive. I hope she takes a moment to reflect and adjust her attitude, as it directly impacts how customers perceive the business.
I left very angry , idk why she wanted to respond with “ it’s not my fault you couldn’t hear me “ really ?! Is this how employees of McDonald’s act now a days ?! Like you guys are still employed with that nasty attitude ?!
I hope she finds something that suits her better , if you are miserable working there … maybe you shouldn’t work there.
TP
Tina Pink
Dec 25, 2025
5.0
Everything went smoothly till now, I really love this restaurant
JL
John Lee
Dec 10, 2025
1.0
I ordered via the mobile app sit at the drive thru speaker for 15 mins no one answered the speaker but on the other lane it kept moving then I got tired of sitting I proceeded to move to the first window the lady at the window took my mobile code and then when I get to the window the cashier wanted told me to pull up I told her no I wasn’t going to pull up then the manager came to the window and told me if I wasn’t going to pull up then she wasn’t going to give me the food I payed for and that she was going to call the cops on me so I decided to pull up bc I was tired and just ready to get home
OM
Olivia Myatt
Dec 8, 2025
1.0
No receipt, burgers smushed and half put together, missing everything on a cheeseburger but the cheese. Rushed to pull up and wait even though we were the only car in line. Come on people, not expecting 5 star service but at least do your job correctly.
LS
Linda Saxton
Dec 4, 2025
3.0
I like going to McDonald's but they got to do better, I got a double cheeseburger, fries, nuggets, spicy mcchicken, and tea and none of it was fresh and it was old like it had been sitting for hrs i didnt check my food cause i was trying to get home, this was around 8 o'clock i was very disappointed and I dont even live in BG
What are the regular operating hours for McDonald's at 3080 Scottsville Rd, Bowling Green?
McDonald's is open daily from 5:00 AM to 1:00 AM Sunday through Thursday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
Does this McDonald's location offer drive-thru service and what are the hours?
Yes, the McDonald's drive-thru is open daily from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Friday and Saturday.
What delivery options are available at this McDonald's?
Delivery is available with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I order delivery or pickup from this McDonald's?
You can order delivery or pickup online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is free WiFi available at this McDonald's?
Yes, WiFi service is available along with other services like Mobile Ordering and McDelivery.
Are there any hotels near this McDonald's for visitors who want to stay close by?
Yes, nearby hotels include Red Roof, Home2 Suites by Hilton Bowling Green, Country Inn and Suites, Motel 6, Econo Lodge, Candlewood Suites Bowling Green, Americas Best Value Inn Bowling Green, and Country Inn & Suites by Radisson.
Where can I find nearby dining options aside from McDonald's at this location?
Near this McDonald's, you can find Chipotle Mexican Grill, Chick-fil-A, Chick-fil-A Scottsville Rd, and Burger King for alternative dining choices.
Are there convenient retail or convenience stores near the McDonald's for quick shopping?
Yes, nearby retail and convenience stores include Top Notch, Twice The Ice convenience store, Bath & Body Works, Victoria's Secret & PINK, and Babies"R"Us toy store.
Can I use mobile apps to enhance my McDonald's experience at this location?
Yes, you can use the McDonald's App available on iOS and Android for ordering, offers, and earning MyMcDonald's Rewards points for free food.