McDonald's

Reviews

• JJ

  jerry

  2 days ago
  3.0
  Cheeseburger was ok spicy chicken sandwich was extremely tough. My son could not eat it. Manager seemed little aggressive which made her sound kind of rude. Cashier was very friendly. Restaurant was looked clean but chairs/benches needed to be updated. I would probably stop by there if I sx in the area or a closer one. I normally try not to go places with less then 4 stars. This one had 3.6 and I can see why.
• CB

  Craig B

  3 days ago
  3.0
  The burgers were over cooked. The service was very nice. The resteraunt is clean. Nice folks. Just little short on quality.
• RS

  Rufus Shaw

  6 days ago
  1.0
  Coffee was like warm and my food took 1/2 hour. Avoid this location.
• TH

  Todd Hutcherson

  Oct 21, 2025
  5.0
  Traveling to Florida, we started our day early and stopped at the McDonald's store #3857 at 3080 Scottsville Road, Bowling Green, KY. First, our food was as ordered, hot, and quick. Second, when we sat down, the dining room attendant, Ms. Lou, asked if we needed anything and offered to get us fresh coffee when we were about to leave. The restaurant wasn't particularly busy so she spent time with her regulars and circled back to us and asked if we were travelling. We said yes and this is where she really shined. She asked if we had a cooler and we did so she offered to get us a bag of ice. Then, she offered us some fruit and trash bags for our wet swimwear travelling home. She was super helpful, kind and considerate. We were guests and that is exactly how she treated every one that came in the store. Ms Lou made an ordinary visit to McDonalds a very pleasant and enjoyable one. Bravo! McDonald's should seek out and hire lots of Ms. Lous at all of their restaurants.
• JJ

  James McCornell, Jr.

  Oct 20, 2025
  5.0
  Every time I visit Kentucky, I get more impressed by the love of the people there. I was passing through omw to a morning delivery and needed my ritual coffee from McDonald's. Found this location on my route that was accessible with semi-truck parking and placed an order for pickup. Upon arrival, I was greeted at the door by an elder woman whom I've found to be "Ms Lou" from the reviews. Entering, she asked if I had a cooler in my truck, and would I like a bag of ice? "Yes.." to both, "..and I have a mobile order". She proceeded to get the ice after directing me to the restroom. I returned to a bag of ice, coffee, and my order, and she offered more coffee if I had a mug, and ice if needed. Conversing, "Ms Lou" was the sweetest person I've ever met in any McDonald's in my over 50yrs visiting any location. She overwhelmed me with generosity and kindness, told me to be safe on the road, and gave me a hug when exiting. #favorited

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