McDonald's

3.7
1034 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1616 Campbell Lane, Bowling Green, KY
42104, United States

Hours

Reviews

3.7
1,034 reviews
5 stars
388
4 stars
233
3 stars
228
2 stars
75
1 star
110

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or poorly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Pricing Concerns

Several customers expressed that the prices are too high for the quality of food received.

Cleanliness

The cleanliness of the dining area was frequently mentioned as needing improvement.

Staff Friendliness

While some reviews noted friendly staff, many others reported unprofessional behavior and lack of attentiveness.
  • JG
    James Galligan
    Jan 3, 2026
    5.0
    Ok, it's McDonald's. The place was clean and the service was prompt. Felt bad for the poor girl behind the counter, some troll was trying to scam some free food. No receipt and could not even say what time the order took place. So be nice to the servers. The food was typical.
  • NH
    Nichole Howey
    Dec 3, 2025
    1.0
    Came to get my daughter a sausage and cheese biscuit after we pulled away and got home. We realized there was no cheese on the sandwich drove back up there to have it corrected only to have them try to hand me a piece of cheese. Also would be nice to see McDonald’s employees in actual clothes rather than in their pajamas I know that it’s cold outside, but working in pajamas it’s not exactly the appropriate McDonald’s attire won’t be visiting this place again.
  • DP
    David Patchin
    Nov 30, 2025
    5.0
    Breakfast was great. Got the $5 special
  • BM
    Bassem Matta
    Oct 17, 2025
    5.0
    Friendly!
  • DM
    Douglas Moutardier
    Oct 6, 2025
    4.0
    Food was good just getting to pricey I think.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's in Bowling Green, KY?

McDonald's is open every day from 5:00 AM to 11:00 PM, with Sunday opening at 5:00 AM as well.

During what hours is McDonald's drive-thru available?

The drive-thru is open daily from 5:00 AM to 11:00 PM.