Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,608 reviews
5 stars
568
4 stars
350
3 stars
308
2 stars
124
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly during night shifts.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers experiencing food safety concerns.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and inattentiveness.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service during specific visits, highlighting friendly staff and fresh food.
Mobile Order Problems
Customers frequently encountered issues with mobile orders, including delays and missing items.
- CLCJ Lynch1 day ago1.0I eat here a lot but I got food poisoning last week man smh
- ESExotic SavageNov 8, 20251.0I was just there and I got a free vanilla cone and the guy literally gave me a messy ice cream canna cone it’s like it put his whole hand from the top on the ice cream
- JSJohn Steven'sNov 2, 20251.0Slowest McDonald’s ever waited 20 minutes for a 10 pc nugget they kept saying they were working on it what one nugget at a time?
- GLGavin LockNov 1, 20251.0Waited in like for 45 minutes while system updated? Whatever that means, Then when drove through finnaly nobody was working inside and people on the phones.
- JPJoseph PriddyOct 23, 20251.0This is the weirdest McDonald's I've ever been to, they do not display the soft drink fountain for customers to get their own drinks while we wait for our food, nor are they in a rush to serve use considering they are serving people just walking in through the door. This new generation of customer service is complete trash.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1925 Russellville Rd, Bowling Green, KY?
McDonald's at 1925 Russellville Rd is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer delivery and curbside pickup?
Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery options.
What payment methods are accepted at McDonald's on Russellville Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru that operates 24/7 every day of the week.
How can I order McDonald's food online for delivery at this location?
You can order online through their delivery URL at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
Are there any nearby restaurants where I can explore other dining options?
Yes, nearby you can find several restaurants including Papa Johns Pizza, ConCon's, Rally's burger restaurant, Số VIP Đại Lộc diner, and Ebenezer Restaurant offering Burmese and Indian cuisine.
What nearby businesses could I visit in the Bowling Green area after dining at McDonald's?
You might consider visiting Tko Custom Designs for clothing and screen printing, ByteForce Tech Pros for mobile phone services, or Price Less IGA supermarket for grocery shopping.
Are there any nearby automotive services close to McDonald's on Russellville Rd?
Yes, nearby automotive services include America's Car-Mart, Car-Mart of Bowling Green, Empire Auto Sales BG, J&D Auto Repair & Sales, Woody’s Garage & Auto Sales, and My Friends Auto Sales.
Does McDonald's at this location offer any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.
What services and amenities can I expect at this McDonald's location?
This McDonald's provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.