Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,623 reviews
5 stars
788
4 stars
544
3 stars
536
2 stars
263
1 star
492
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to an overall negative atmosphere.
Food Quality
Customers expressed dissatisfaction with the quality of food, describing it as old, poorly made, or not fresh.
Positive Experiences
A few reviews noted positive experiences with friendly staff and good service, particularly highlighting the play area for children.
- MMmaddieDec 7, 20251.0Me and 4 others ordered at the kiosks, placed to-go orders, when all of their orders were placed at the counter, the name for my order was called, and I went to grab it, but it wasn't there. I stood and waited. When the manager finally spoke to me, she gave an attitude, saying it was on the pick-up shelf (where the orders for the mobile app are placed). When I got my food, the lid of the drink smelled of BO. My friends' drinks smelled the same. The manager was the one who made the drinks. As an ex-employee, my managers would strongly advise us to wash our hands. And put our hair up properly (in either a bun or a braid, not a ponytail). My food was not very good, and it's hard to enjoy a milkshake when all you can smell is the oil off of someone's unwashed hands. The manager who made our orders continuously yelled at her crew. When asked to fix an order, she rolled her eyes. Unacceptable behavior from an employee, let alone a manager.
- AAannaDec 7, 20251.0Food was poorly made and smelled bad. Manager was screaming at employees nonstop for at least the 30 minutes I was there.
- UBUncle BurtDec 5, 20253.0Needed coffee. Try not to eat there because of all the preservatives in the food. There's a reason Ronald looks like a clown...
- MAMaximo AcevedoNov 22, 20254.0Fast service, well-assembled food, great play place for the kids! My biggest complaint was that the floor in the bathroom was slick and dirty appearing (it was a rainy day), but the employee readily thanked me and appeared as though he would address it shortly.
- WDWhisper daddyNov 20, 20251.0This was probably one of the worst places I have ate. The service was absolutely horrible it took forever for anyone to even notice we were there. When we finally did get our order in it took three different people to finally get the order rang up then after waiting almost 20 minutes for our food we found that it was not how we had ordered it and tasted like it was it from the day before. This restaurant I do not recommend!!!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Berea, KY?
McDonald's in Berea, KY is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does the McDonald's in Berea offer drive-thru service and what are its hours?
Yes, the McDonald's offers drive-thru service daily from 5:00 AM to midnight Monday through Thursday and Sunday, extending to 1:00 AM on Friday and Saturday.
Can I order delivery from the McDonald's in Berea?
Yes, you can order delivery from this McDonald's location. Delivery is available from 6:00 AM to 11:45 PM most days, extending to 12:45 AM on Friday and Saturday, via their online platform.
What payment methods does the Berea McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa for payment.
Does McDonald's in Berea offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location for customer convenience.
How can I order from McDonald's in Berea using a mobile device?
You can order via the McDonald's App available on iOS and Android. Links are available to download the app or order directly online.
What are some nearby food options around McDonald's in Berea?
Nearby food places include Yamato (sushi and Japanese cuisine), Taco Bell (Mexican fast food), Long John Silver's (seafood), A&W Restaurants (American burgers), Subway (sandwiches), Starbucks (coffee shop), and Cracker Barrel Old Country Store (American southern cuisine).
Are there convenient shopping options near the Berea McDonald's?
Yes, nearby shopping options include Walmart Grocery Pickup, Walmart Pharmacy, Dollar Tree, GameStop, RadioShack, Verizon Wireless, and T-Mobile stores for various shopping needs.
What nearby services can customers access around the McDonald's in Berea?
Nearby services include Jackson Hewitt Tax Service, Central Bank & Trust Co., Berea Urgent Care, Le’s Nail salon, Sun Tan City, Soak City Car Wash, and Western Union money transfer.
Where is McDonald's in Berea, KY located and how can I contact them?
McDonald's is located at 109 Brenwood Dr, Berea, KY 40403, USA. You can contact them by phone at +1 859-986-4206.