Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,615 reviews
5 stars
785
4 stars
545
3 stars
535
2 stars
263
1 star
487
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
Customers frequently reported issues with food being cold, poorly prepared, or missing items from their orders.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty tables and unsanitary conditions in bathrooms.
Customer Experience
Many customers expressed frustration over the lack of attention from staff and poor management, leading to a negative dining experience.
Positive Notes
Some reviews mentioned friendly staff and a clean play area, indicating that there are occasional positive experiences.
- MAMaximo Acevedo2 days ago4.0Fast service, well-assembled food, great play place for the kids! My biggest complaint was that the floor in the bathroom was slick and dirty appearing (it was a rainy day), but the employee readily thanked me and appeared as though he would address it shortly.
- DWDennis Wells4 days ago1.0This was probably one of the worst places I have ate. The service was absolutely horrible it took forever for anyone to even notice we were there. When we finally did get our order in it took three different people to finally get the order rang up then after waiting almost 20 minutes for our food we found that it was not how we had ordered it and tasted like it was it from the day before. This restaurant I do not recommend!!!
- EMEulah MaddenNov 9, 20252.0Every time I get a cup of coffee, it spills because the lids don't fit the cups, when you take a drink k it drips on your clothes , just make the cups and lids fit please. Thank you
- TLTimothy LykinsNov 8, 20251.0i went to this mcdonald's this morning 11-8-25 got breakfast. had a order of hot cakes a big hot cake breakfast and a sausage mcgriddle. first off the employees need to go home they always act rude and pretty much throw the food at you. to add to it. I didn't get my sausage mcgriddle I paid for. and no forks or syrup. im surprised I even got anything. good way to scam people stealing thier money and don't give them what they paid for.
- JSJacob SamsOct 20, 20251.0Stopped to get me and my gf a big mac meal, halfway through the burger my gf pulls a hair out of her mouth and I confronted the manager (the one that has a unibrow) and she was very rude and hostile. Ask me if I still had the burger I told her I didnt want another one to get another hair if not spit. We threw our stuff away and left. While waiting on a manager the cashier was being rude and disrespectful to a woman and her 4 kids. I highly recommend nobody spend money here. This is not the first bad experience with this location but it will definitely be my last.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Berea, KY?
McDonald's in Berea, KY is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does the McDonald's in Berea offer drive-thru service and what are its hours?
Yes, the McDonald's offers drive-thru service daily from 5:00 AM to midnight Monday through Thursday and Sunday, extending to 1:00 AM on Friday and Saturday.
Can I order delivery from the McDonald's in Berea?
Yes, you can order delivery from this McDonald's location. Delivery is available from 6:00 AM to 11:45 PM most days, extending to 12:45 AM on Friday and Saturday, via their online platform.
What payment methods does the Berea McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa for payment.
Does McDonald's in Berea offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location for customer convenience.
How can I order from McDonald's in Berea using a mobile device?
You can order via the McDonald's App available on iOS and Android. Links are available to download the app or order directly online.
What are some nearby food options around McDonald's in Berea?
Nearby food places include Yamato (sushi and Japanese cuisine), Taco Bell (Mexican fast food), Long John Silver's (seafood), A&W Restaurants (American burgers), Subway (sandwiches), Starbucks (coffee shop), and Cracker Barrel Old Country Store (American southern cuisine).
Are there convenient shopping options near the Berea McDonald's?
Yes, nearby shopping options include Walmart Grocery Pickup, Walmart Pharmacy, Dollar Tree, GameStop, RadioShack, Verizon Wireless, and T-Mobile stores for various shopping needs.
What nearby services can customers access around the McDonald's in Berea?
Nearby services include Jackson Hewitt Tax Service, Central Bank & Trust Co., Berea Urgent Care, Le’s Nail salon, Sun Tan City, Soak City Car Wash, and Western Union money transfer.
Where is McDonald's in Berea, KY located and how can I contact them?
McDonald's is located at 109 Brenwood Dr, Berea, KY 40403, USA. You can contact them by phone at +1 859-986-4206.