Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times, particularly in drive-thru and curbside orders.
Staff Attitude
Feedback indicated that staff were often unfriendly or unhelpful, with some customers reporting rude behavior.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items.
JP
joshua priest
2 days ago
4.0
I have always gotten pretty good service at this location and the staff are friendly. The woman at the drive through told me that my code didn't work so we put my code back in. I have in the past had this company in different locations not even tell me that it didn't work so this was a big help and thumbs up for this location.
DW
Dennis Wells
4 days ago
3.0
Very disorderly service. Once we finally got the right order then we sat down to eat and it was good from there. Quite atmosphere and not too busy as long as it's not around 2:30-3:30 when the local kids meet up after school. Lol
GB
Gene Brock
Nov 7, 2025
3.0
Food was wrong as usual, but it’s McDonald’s.
HM
Hannah Muscara
Nov 2, 2025
1.0
At 8:30pm tonight I stopped at this McDonald’s to get a vanilla ice cream. The girl at the register said, “we are not serving ice cream at this time.”
Here’s the problem:
• I’ve gotten ice cream from this exact same location around 8pm two nights this week.
• I also went to the McDonald’s by Walmart right after this — and THEY were serving ice cream at the same time.
So this feels less like “the machine is down” and more like certain employees just don’t want to deal with the ice cream machine and are refusing to serve it because it’s inconvenient for them.
Whatever manager is in charge here — you need to address this. The inconsistency looks lazy, unprofessional, and honestly just like employees doing whatever they feel like instead of doing their job.
If the machine is down, say it’s down.
If they’re cleaning it, say it’s being cleaned.
But don’t just lie and act like ice cream isn’t being served at all.
Because obviously other McDonald’s locations are still serving it — literally at the exact same time.
EB
Emily Biggs
Oct 29, 2025
2.0
Making people go back around to add on sauces at the speaker might be helping your “times” but is not helping your customer service at all. Poor decision by management. Maybe the focus should be getting orders out right and not leaving out food people pay for.
What are the opening hours of McDonald's at 101 Glades Rd, Berea, KY?
McDonald's at 101 Glades Rd, Berea, KY is open 24 hours a day, seven days a week.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 101 Glades Rd, Berea, KY offers 24/7 drive-thru service.
Can I order delivery or curbside pickup from this McDonald's?
Yes, you can order delivery all day every day, and curbside pickup is available as a service.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa payments.
Where can I view the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is WiFi available at the McDonald's on 101 Glades Rd?
Yes, WiFi is one of the services offered at this McDonald's location.
What is special about the MyMcDonald's Rewards program?
You can earn points with MyMcDonald's Rewards to get free food at McDonald's.
Which nearby locations can I visit before or after dining at McDonald's at 101 Glades Rd?
Nearby places include Walgreens pharmacy, Family Dollar discount store, and Sonic Drive-In restaurant, all convenient for errands or quick visits before or after your meal.
Are there any financial services nearby McDonald's in Berea, KY?
Yes, services like Western Union money transfer and LibertyX Bitcoin ATM are close to McDonald's for your financial needs.
What other dining options are near McDonald's on 101 Glades Rd?
You can find nearby alternatives such as Dairy Queen Grill & Chill for fast food and ice cream, or Sonic Drive-In for burgers and drive-in dining.