Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and for in-store orders.
Staff Attitude
Feedback indicated a mix of friendly and rude service, with some customers experiencing dismissive attitudes from staff.
Cleanliness
While some reviews praised the cleanliness of the restaurant, others noted dirty tables and floors.
Food Quality
Several customers complained about cold or poorly prepared food, while a few mentioned satisfactory meals.
TD
Tabatha Davis
Dec 27, 2025
1.0
I placed a mobile order that included a frappe with three espresso shots. When I arrived at the first window, I was told you were out of espresso — something that was not reflected in the app. I asked if it could be made as an iced coffee instead and was told it was already made, so I accepted it as-is.
At the second window, I received my food and a frappe without the espresso shots I paid for. I then asked for a side of Big Mac sauce and was told it costs extra and that I would have to go back around because payment isn’t accepted at that window.
I find it unacceptable that I was unable to receive or be refunded for three paid espresso shots, but was then told I’d need to make another trip around and pay again for a sauce that costs significantly less. This experience felt dismissive, inefficient, and poorly handled.
Eta. Not to mention the limp fries.
AS
Anthony Speratos
Dec 18, 2025
2.0
Have to present a receipt to access bathroom.
Charge full beverage price for water.
Food was lukewarm at best.
TM
Traveling man
Dec 11, 2025
1.0
Please stop allowing adults in the kids' area without children, I understand to an extent you can't just kick people out but this guy didn't have any food, did have any kids was on his laptop being loud as hell I stared at him long enough with my Dad death stare that he left.
JA
Johnny Abner
Dec 9, 2025
1.0
the service from the people were amazing. it did take them a minutes which is understandable. all fast food isn't really fast. but i specifically requested no pickles on my burger and they still put in on there. thankfully im not allergic to pickles but some people are. please re-read your tickets before giving food out and save yourself from a lawsuit.
NW
Nicole Williams
Dec 1, 2025
1.0
I recently visited this McDonald’s and was shocked by the way I was treated as a paying customer. After going through the drive‑thru, I walked inside to use the restroom. Despite having just purchased food, I was denied access because I did not have a receipt — something they don’t automatically provide unless you specifically request it.
As someone who is four and a half months pregnant, when I need to use the restroom, it is not optional. Being told “no” under those circumstances was not only inconvenient but deeply inconsiderate. To make matters worse, I later overheard employees discussing how even staff members must wait for a code to access the restroom. That means both customers and employees are subjected to unnecessary barriers for a basic human need.
This policy is not only impractical but also potentially harmful. Imagine a female employee or customer experiencing severe menstrual cramps and being forced to publicly ask for a code each time — it’s humiliating and unacceptable.
I will be reporting this incident to the local health department, as I believe restricting restroom access in this way reflects poorly on both customer service and basic standards of care. McDonald’s should remember that dignity and compassion are just as important as efficiency.
What are the opening hours of McDonald's at 101 Glades Rd, Berea, KY?
McDonald's at 101 Glades Rd, Berea, KY is open 24 hours a day, seven days a week.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 101 Glades Rd, Berea, KY offers 24/7 drive-thru service.
Can I order delivery or curbside pickup from this McDonald's?
Yes, you can order delivery all day every day, and curbside pickup is available as a service.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa payments.
Where can I view the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is WiFi available at the McDonald's on 101 Glades Rd?
Yes, WiFi is one of the services offered at this McDonald's location.
What is special about the MyMcDonald's Rewards program?
You can earn points with MyMcDonald's Rewards to get free food at McDonald's.
Which nearby locations can I visit before or after dining at McDonald's at 101 Glades Rd?
Nearby places include Walgreens pharmacy, Family Dollar discount store, and Sonic Drive-In restaurant, all convenient for errands or quick visits before or after your meal.
Are there any financial services nearby McDonald's in Berea, KY?
Yes, services like Western Union money transfer and LibertyX Bitcoin ATM are close to McDonald's for your financial needs.
What other dining options are near McDonald's on 101 Glades Rd?
You can find nearby alternatives such as Dairy Queen Grill & Chill for fast food and ice cream, or Sonic Drive-In for burgers and drive-in dining.