Long John Silver's | A&W

3.4
1301 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
547 S. Rock Road, Wichita, KS
67207, United States

Hours

Reviews

3.4
1,301 reviews
5 stars
401
4 stars
284
3 stars
252
2 stars
134
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly cooked items.

Cleanliness

Several customers noted cleanliness issues, including dirty bathrooms and greasy floors.

Atmosphere

The atmosphere received mixed reviews, with some praising the vibe while others mentioned it felt unwelcoming.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that the food did not match the cost, especially for families.
  • MP
    Martin Peterson
    Nov 16, 2025
    1.0
    Lobby is closed. Stuck in drive thru with no way to bail out. 1 hour later I was able to place order. Asked for sauce. Now iam used to not getting sauce. I asked for tarter and shrimp sauce. Window, I checked the bag. No sauce. I asked for the sauces. They are out of shrimp sauce. They gave me 1 squirts of tater sauce in a cup. I asked for a bunch more for 8 pieces of fish. Denied management refuces to pay extra for non value products. They limited the amount of sauce to 2 squirts per order. Really 8 pieces of fish 1 container with 2 squirts. I did not argue with the poor little gal in driv thru. She did what was asked of her. She did say this is normal. I like long johns. I can't say I will ever go back to this one.
  • TB
    T B
    Nov 8, 2025
    1.0
    My husband and I had been wanting Long John Silvers for a long time. Finally went in to the location at Kellogg and Rock Road. To start the pop machine was out of ice and the pop was just carbonation so we had to wait just to get ice. Next the food was so disgusting 🤮 we ended up throwing it away because it was old. You couldn’t even bite the shrimp because it was so old. It’s sad when you have to wait 10 minutes for old and cold food not to mention we didn’t get everything that we paid for. Geez what a waste of money. Save yourself the frustration and go next door to chipotle. I do not recommend.
  • DM
    Darren Miller
    Oct 28, 2025
    5.0
    Good fish
  • JE
    James Eakle
    Oct 15, 2025
    5.0
    Great atmosphere, everything was clean, I walked in and was immediately greeted, cashier friendly and helpful. After ordering, before I even got to my table, my food was ready, all my food was hot and fresh.
  • NB
    Nathan B
    Oct 12, 2025
    1.0
    Missing our shrimp and no sauces. Waited 20 minutes when I placed the order online and arrived at the time the website gave me. Since this is the 2nd time with this experience, will not be coming back. Wish there was a 0 stars option.

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/