Pizza Hut

3.8
520 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 11449 West 63rd St. in Shawnee, KS. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
11449 West 63rd St., Shawnee, KS
66203, United States

Hours

Reviews

3.8
520 reviews
5 stars
264
4 stars
81
3 stars
55
2 stars
41
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the pizza for being hot, fresh, and delicious, though there were some complaints about undercooked pizza and inconsistent quality.

Service

Many reviews highlighted excellent customer service, particularly mentioning staff members like Vance for their helpfulness and friendliness.

Cleanliness

The restaurant was frequently noted as clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

While most customers received their orders correctly, there were a few instances of missing items or incorrect orders.

Delivery Issues

Several customers reported problems with delivery, including cold food and long wait times, particularly when using third-party services.
  • TL
    Thamar L
    Nov 13, 2025
    1.0
    I had a very disappointing experience with this Pizza Hut location. I placed an online order around 7:00 PM with a delivery estimate of 7:47–7:57 PM. That time came and went with no update. At 8:10 PM, I called the store and was told the driver “just left,” even though the online tracker still showed my order as “in preparation.” When I asked for an updated ETA or any kind of compensation, the employee repeatedly went silent and eventually offered only $2, which felt dismissive considering how late the order was. When I politely asked for her name, she refused to answer and hung up on me. I called back and was placed on hold, and after avoiding the question again, she finally said her name was “Courtney,” but her behavior made that questionable. My order didn’t arrive until 8:30 PM—well over an hour after I ordered. The lack of communication, the unprofessional attitude, and the way I was treated as a customer were completely unacceptable. I hope management takes this seriously, because no customer should be ignored, hung up on, or spoken to this way.
  • SL
    Stacey Lewis
    Nov 13, 2025
    1.0
    Food has been over 40 minutes late the past 3 time we have ordered from this location. When called the employee hung up on me.
  • MC
    Mikaela Cox
    Oct 12, 2025
    5.0
    The pizza was hot and delicious! We also received an extra because someone cancelled their order.
  • EJ
    Evelyn Joy
    Oct 6, 2025
    5.0
    Wonderful food, clean store, friendly staff. Thank you for honoring my coupons!
  • ML
    Mike Lewis
    Oct 4, 2025
    5.0
    We had a great dining experience. The restaurant was clean, staff was awesome, and food was served quickly.

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Shawnee, KS?

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