Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
951 reviews
5 stars
326
4 stars
210
3 stars
200
2 stars
76
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Staff Performance
While some employees were praised for their friendliness and efficiency, many reviews highlighted inconsistency in service quality and attitude.
Food Quality
The quality of food varied, with complaints about cold or improperly prepared items, but some customers noted that their meals were fresh and enjoyable.
Cleanliness
Multiple reviews mentioned dirty tables and unsanitary conditions within the restaurant, contributing to a negative dining experience.
Order Accuracy
There were numerous complaints about missing items and incorrect orders, indicating a need for better training and communication among staff.
- SOSara OehlertNov 16, 20251.0On 11/16 used the mobile app.for curbside pick. Order was incorrect on hand off and told the attendant that it wasn't correct. End up going in to get it corrected. The management was very rude and incompetent on reading the ticket. The ticket clearly showed what we order but didn't reflect what we got service. Very disappointed in this manager
- LCLaNaysia ChatmonNov 9, 20253.0I ordered online, and my burger was DRY.
- SSSamanthaOct 22, 20255.0I don’t usually leave reviews especially when it comes to customer service but there is this girl who always has something nice to say every time I see her. She is an absolute sweetheart and is very fast and officiant and makes the wait enjoyable. This McDonalds has some pretty nice people working here. :)
- TETim EngetschwilerOct 13, 20251.0Wait in line for 10 min, just to be asked to pull over and wait in another line. I will no longer be pulling past the window without my order.
- LDLauren DavisOct 12, 20253.0I’m not sure what kind training you all do here, but obviously need to do more. You have people at the windows messing up orders causing me to go back through the drive through multiple times to fix the mistakes multiple times, and it’s been one of different days. I enjoy playing musical cars so much! Some of the workers here know what they’re doing and then others mess up Everytime. I have family members who go to this location too and have had the same problems so I know it’s not just me. I don’t enjoy having to play musical cars and having to show my receipts for it not to be accurate when my order was supposed to be 3 fries 2sprites 1 coke 1 water bottle. I got the recipe saying 4 fries 1 coke 1 sprite and 1 water bottle. Tell me why I had already gone through a second time to get our second sprite and got home only to find we did not get our water bottle. Absolutely ridiculous how many time do you expect me to go through drive through to fix your mistakes?! I’m done using this location and will not be back.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Shawnee, KS?
McDonald's in Shawnee, KS, is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it closes at midnight.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 5:30 AM to 10:29 PM, with extended hours until 11:29 PM on Friday and Saturday.
Does this McDonald's location have a drive-thru service and what are the hours?
Yes, the McDonald's drive-thru is open from 6:00 AM to 11:00 PM every day, extending to midnight on Fridays and Saturdays.
What types of payment does McDonald's in Shawnee accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Shawnee, KS?
The McDonald's is located at 22315 W 66th Street, Shawnee, KS 66226, USA.
How can I order food from McDonald's at this Shawnee location online?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Which nearby fast food restaurants can I visit around McDonald's Shawnee for more variety?
Nearby fast food options include Chipotle Mexican Grill, BIBIBOP Asian Grill, Arby's, Domino's Pizza, and Subway—all within easy reach from McDonald's.
Are there fitness or wellness centers near McDonald's Shawnee where I can go before or after a meal?
Yes, YogaFit Studios, HOTWORX, and Lifeworks Chiropractic are nearby fitness and wellness centers you can visit before or after grabbing food at McDonald's.
What nearby services are available close to McDonald's Shawnee for convenience?
Nearby services include UMB Bank, Bank of America Financial Center, Johnson County Library - Monticello, and Whale Spout Car Wash, offering banking, public resources, and automotive care.