Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
844 reviews
5 stars
270
4 stars
163
3 stars
161
2 stars
73
1 star
177
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, with some experiencing delays even during off-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing items altogether.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and unprofessionalism from employees.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, noting dirty tables and unsanitary conditions.
Food Quality
There were complaints about the quality of food, including cold items and poorly prepared meals, contrasting with some positive remarks about specific items.
- JGJoevani Granados2 days ago1.030 minutes for a single quarter pounder. Cashier was nice. Food was good but the wait was insane
- CWConnie WrightOct 25, 20255.0The young man that took my order this morning was very polite. Very people oriented and understanding. He was very honest with me when I handed him too much money for my order. My order was almost $9 and I handed him almost $5 too much. I gave him correct amount in the end and all was well. David was the young man's name.
- SSSarah StearnsOct 21, 20252.0Ordered a medium Diet Coke, waited at the window while she multitasked taking another order and prepping the order behind mines drink, then made my drink, took my cash, took more ordering, handed me change, didn’t say anything. And I ended up with a diet Dr Pepper. Oops.
- RMRyan MilbySep 17, 20251.020 minute wait to get our food. I could sit down at a decent restaurant and get my food more quickly!
- JWjohn wellSep 3, 20254.0The food is consistent and comes out quickly, which makes it a convenient stop when you’re in a hurry. The menu has plenty of familiar choices along with some seasonal items that keep things interesting. The place is usually clean, and there’s enough seating for a quick meal. The staff is generally friendly and efficient, making the service smooth. Overall, it’s a reliable spot for a quick bite that you know will hit the spot
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location in Shawnee, KS?
This McDonald's in Shawnee, KS is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this McDonald's offer delivery services?
Yes, delivery is available with operating hours from 5:00 AM to 11:30 PM on most days and until 12:30 AM on Fridays and Saturdays.
Can I place orders using a mobile app?
Yes, you can place orders using the McDonald's App available on both Apple App Store and Google Play.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's location in Shawnee has a drive-thru open from 5:00 AM until midnight on weekdays and Sunday, and until 1:00 AM on Fridays and Saturdays.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's provide curbside pickup?
Yes, curbside pickup is available along with same-day and no-contact delivery services.
Are there nearby places to shop for electronics near this McDonald's?
Yes, nearby electronic stores include GameStop and RadioShack, where you can shop before or after your meal.
What other dining options are available near this McDonald's?
Nearby dining options include Champion Burritos, a Mexican restaurant, and Subway, a sandwich shop, providing a variety of meal choices.
Where can I find a pharmacy or healthcare services close to this location?
Walmart Pharmacy is nearby for your pharmaceutical needs, and health services like New Hope Chiropractic and Eck Family Eyecare are also close by.
What is the address and contact number of this McDonald's?
The McDonald's is located at 16210 W 65th St, Shawnee, KS 66217. You can call them at +1 913-248-1316.