Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about items being undercooked or missing ingredients.
Cleanliness
While some customers noted a clean lobby and restrooms, others reported dirty tables and unsanitary conditions.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service skills.
AP
Adal Perez
5 days ago
1.0
I don't recommend it, terrible service, poor product quality.
CB
Casey Busse
Nov 30, 2025
4.0
Great McDonald's. The food and service was good.
CT
Crystal Tambunga
Nov 19, 2025
1.0
We were visiting from another town. I had to park for my food not expecting it to take over an hour. When I went in to ask about my order the manager last was just telling around had customers just walking in back trying to help, the shift lead looked over whelmed. One of the workers was just being so ride I asked him about my order and he said it will be done when it gets done. He was not trying to hear me say I had been parked for over an hour. Finally the over whelmed employee took my receipt and started bagging my food he threw in some cookies but the rest of the food had been sitting for a while and I was missing a spicy McChicken it was chaos.
AP
Ask me Please
Nov 16, 2025
4.0
The staff looked like they were too young or past retirement- need to make hiring changes- they need to be smart and happy people -
IB
Isaac Broeckelman
Oct 31, 2025
1.0
I placed a mobile order 10 minutes before I arrived, and then proceeded to wait another 30 minutes in the drive-thru line after I gave my mobile order number. The person taking the orders through the drive-thru was extremely rude. Apparently my food was done well before it got to me in the drive-thru, because by the time they gave it to me, it fries were cold and soggy and the sandwich was cold as well. However, I wasn't about to have them remake it because I was afraid I would have ended up there another 30 minutes! Even though I drive through Pratt very often, I will NEVER go back to this McDonald's.
What are the drive-thru hours at McDonald's in Pratt, KS?
The drive-thru at McDonald's in Pratt, KS, is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
Can I get delivery from this McDonald's location and what are the delivery hours?
Yes, delivery is available. Delivery hours are Monday through Thursday and Sunday from 6:00 AM to 10:30 PM, and Friday and Saturday from 6:00 AM to 11:30 PM.
What payment methods are accepted at McDonald's in Pratt?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup service is available at this McDonald's.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any hotels near McDonald's in Pratt, KS?
Yes, nearby hotels include Days Inn by Wyndham Pratt, Kansas Inn, Super 8 by Wyndham Pratt, and OYO Hotel Pratt KS Route 400. These make convenient places to stay if you're visiting the area.
What fast food options are available near McDonald's in Pratt?
Near McDonald's, there is Long John Silver's and Arby's offering fast food options, providing a variety of dining choices for customers in the area.
Are there any nearby gas stations close to McDonald's in Pratt?
Yes, Sinclair and Casey's General Store are nearby gas stations where you can fuel up or pick up essentials during your visit.
Where can I find the full menu for McDonald's in Pratt?
You can view the full menu for McDonald's online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I download the McDonald's app to order ahead?
The McDonald's app is available for download on iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and on Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US. You can use it to order ahead for pickup or delivery.