McDonald's

3.4
1130 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1805 E 1st St, Pratt, KS
67124, United States

Hours

Reviews

3.4
1,130 reviews
5 stars
377
4 stars
245
3 stars
210
2 stars
97
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly service and rude behavior from staff, particularly from management.

Food Quality

Several customers complained about cold or poorly prepared food, while others noted fresh fries and decent burgers.

Cleanliness

The cleanliness of the dining area and restrooms received mixed reviews, with some praising it and others noting it was dirty.
  • CT
    Crystal Tambunga
    4 days ago
    1.0
    We were visiting from another town. I had to park for my food not expecting it to take over an hour. When I went in to ask about my order the manager last was just telling around had customers just walking in back trying to help, the shift lead looked over whelmed. One of the workers was just being so ride I asked him about my order and he said it will be done when it gets done. He was not trying to hear me say I had been parked for over an hour. Finally the over whelmed employee took my receipt and started bagging my food he threw in some cookies but the rest of the food had been sitting for a while and I was missing a spicy McChicken it was chaos.
  • AP
    Ask me Please
    Nov 16, 2025
    4.0
    The staff looked like they were too young or past retirement- need to make hiring changes- they need to be smart and happy people -
  • IB
    Isaac Broeckelman
    Oct 31, 2025
    1.0
    I placed a mobile order 10 minutes before I arrived, and then proceeded to wait another 30 minutes in the drive-thru line after I gave my mobile order number. The person taking the orders through the drive-thru was extremely rude. Apparently my food was done well before it got to me in the drive-thru, because by the time they gave it to me, it fries were cold and soggy and the sandwich was cold as well. However, I wasn't about to have them remake it because I was afraid I would have ended up there another 30 minutes! Even though I drive through Pratt very often, I will NEVER go back to this McDonald's.
  • BO
    Braam Otto
    Oct 22, 2025
    5.0
    Always fast and friendly
  • YV
    Yannette Vance
    Oct 17, 2025
    1.0
    The employee that took our order was having a conversation with the customers behind us. I'm not sure if they have trays because all the costumers eating in received their food in a bag, including us. The food was cold. We did get entertained with the employees yelling at each other while preparing food. Good luck if you eat here, hope the service is better.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Pratt, KS?

The drive-thru at McDonald's in Pratt, KS, is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

Can I get delivery from this McDonald's location and what are the delivery hours?

Yes, delivery is available. Delivery hours are Monday through Thursday and Sunday from 6:00 AM to 10:30 PM, and Friday and Saturday from 6:00 AM to 11:30 PM.