McDonald's

3.4
1136 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1805 E 1st St, Pratt, KS
67124, United States

Hours

Reviews

3.4
1,136 reviews
5 stars
379
4 stars
246
3 stars
211
2 stars
97
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about items being undercooked or missing ingredients.

Cleanliness

While some customers noted a clean lobby and restrooms, others reported dirty tables and unsanitary conditions.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer service skills.
  • AP
    Adal Perez
    5 days ago
    1.0
    I don't recommend it, terrible service, poor product quality.
  • CB
    Casey Busse
    Nov 30, 2025
    4.0
    Great McDonald's. The food and service was good.
  • CT
    Crystal Tambunga
    Nov 19, 2025
    1.0
    We were visiting from another town. I had to park for my food not expecting it to take over an hour. When I went in to ask about my order the manager last was just telling around had customers just walking in back trying to help, the shift lead looked over whelmed. One of the workers was just being so ride I asked him about my order and he said it will be done when it gets done. He was not trying to hear me say I had been parked for over an hour. Finally the over whelmed employee took my receipt and started bagging my food he threw in some cookies but the rest of the food had been sitting for a while and I was missing a spicy McChicken it was chaos.
  • AP
    Ask me Please
    Nov 16, 2025
    4.0
    The staff looked like they were too young or past retirement- need to make hiring changes- they need to be smart and happy people -
  • IB
    Isaac Broeckelman
    Oct 31, 2025
    1.0
    I placed a mobile order 10 minutes before I arrived, and then proceeded to wait another 30 minutes in the drive-thru line after I gave my mobile order number. The person taking the orders through the drive-thru was extremely rude. Apparently my food was done well before it got to me in the drive-thru, because by the time they gave it to me, it fries were cold and soggy and the sandwich was cold as well. However, I wasn't about to have them remake it because I was afraid I would have ended up there another 30 minutes! Even though I drive through Pratt very often, I will NEVER go back to this McDonald's.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Pratt, KS?

The drive-thru at McDonald's in Pratt, KS, is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.

Can I get delivery from this McDonald's location and what are the delivery hours?

Yes, delivery is available. Delivery hours are Monday through Thursday and Sunday from 6:00 AM to 10:30 PM, and Friday and Saturday from 6:00 AM to 11:30 PM.