McDonald's

3.2
2109 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2214 Princeton Circle Dr, Ottawa, KS
66067, United States

Hours

Reviews

3.2
2,109 reviews
5 stars
590
4 stars
384
3 stars
432
2 stars
224
1 star
479

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Food Quality

Many reviews mentioned receiving cold or incorrect food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior from management and employees.

Overall Experience

The majority of reviews indicated a negative overall experience, with many customers stating they would not return due to the poor service and food quality.
  • RM
    Rj Mooney
    6 days ago
    5.0
    The food here is actually good and it's in a pretty good area in town if you need to do shopping so it's convenient too
  • BB
    BR
    Jan 1, 2026
    1.0
    Be faster if they could hand food out the window instead of making everybody pull around and wait 20 minutes for cold food. Make sure you order your fries with no salt or they won't be edible.
  • AS
    Andrew Spilman
    Dec 28, 2025
    1.0
    Visited this location on December 28th, a Sunday morning. I was traveling that day so I used the app to make my order in advance. Upon arriving they were very busy and I ended up waiting 45 minutes for my order. The young man serving the front counter behaved as if he didn't want to be there. He and another employees had an earbud in their ear. I had to check up on my order twice to see if it was being made. The drinks were good. But the sandwiches were lukewarm. I did finally receive an apology for the wait from one of the staff. Usually McDonald's food is hot and fresh and quick. This visit was disappointing and I will choose a different McDonald's location or a different restaurant in my future travels.
  • ST
    Scott Truman
    Dec 23, 2025
    1.0
    Food is McDonald's, take it as you will. The service is horrible and clear your schedule if you want to order through the drive through or on the app, it takes at least 30-45 minutes to get your food.
  • LC
    Landon Callahan
    Dec 3, 2025
    1.0
    Absolutely horrible. was in mobile order for over an hour with no one getting their orders. We finally walked in there and found out how many people were actually in that line for over an hour. my fries were cold as they just came out of the bag. DO NOT RECOMMEND!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2214 Princeton Circle Dr, Ottawa, KS?

McDonald's is open daily from 5:00 AM to midnight Monday through Friday, and until 1:00 AM on Saturday and Sunday.

During what hours is the McDonald's drive-thru available?

The drive-thru is open daily from 5:00 AM to midnight Monday through Friday, and until 1:00 AM on Saturday and Sunday.