Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,102 reviews
5 stars
586
4 stars
384
3 stars
433
2 stars
223
1 star
476
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Food Quality
While some customers enjoyed the food, many complained about receiving cold or incorrect orders, with several instances of missing items.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from management.
Drive-Thru Issues
The drive-thru process was criticized for being poorly organized, often requiring customers to pull around and wait unnecessarily.
Overall Experience
Many customers expressed dissatisfaction with their overall experience, citing chaos and inefficiency as major concerns.
- MMmagfam9712 days ago1.0Why can’t the store in Ottawa Ks. Ever put food out the window. What happened to speed of service. For years now. They push us forward. When will this store get it together. Breakfast lunch or dinner. It’s always pull around. Lazy workers and lazier management
- JSJordan Shay4 days ago1.0Extremely slow, long wait times 90%. Of the time, food's usually cold when you get it.
- SBShayla BefortNov 15, 20255.0John and the crew working hard! They are always super busy, but the staff was all smiles and cranking the food out.
- SSShandolynNov 11, 20255.0I ordered triple cheeseburger with no onion and a large fry light salt and I was even asked to pull forward because they was waiting on my fries... But when I got my food, there was no possible way those were fresh because they would have been really hot.... They was half cold and already half hard and nasty....I was quite upset because that meant I waited extra time just to NOT receive HOT fresh food 🤬
- TPTerry PearsonOct 31, 20251.0I’d give zero if I could the night crew is terrible from cussing and fighting from employees to food cold and terrible from waiting 30 to 40 min everything terrible no matter the night you come it’s terrible
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2214 Princeton Circle Dr, Ottawa, KS?
McDonald's is open daily from 5:00 AM to midnight Monday through Friday, and until 1:00 AM on Saturday and Sunday.
During what hours is the McDonald's drive-thru available?
The drive-thru is open daily from 5:00 AM to midnight Monday through Friday, and until 1:00 AM on Saturday and Sunday.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 7:00 AM to 10:00 PM.
What are the McDonald's options for ordering food online?
You can order McDonald's food online via their delivery URL or through the McDonald's app available on both iOS and Android.
Which payment methods are accepted at McDonald's in Ottawa, KS?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any contactless or mobile ordering services?
Yes, services include drive-thru, McDelivery, mobile offers, mobile ordering, and curbside pickup.
What is the address and contact number of this McDonald's?
The McDonald's is located at 2214 Princeton Circle Dr, Ottawa, KS 66067. You can call them at +1 785-242-4451.
Are there any notable restaurants near this McDonald's where I can explore other dining options?
Nearby restaurants include The Kansas Buffet Company, Old 56 Family Restaurant, Molcajete Mexican Grill, PrimeTime Grille, Nagoya Japanese Sushi & Steak, Taco Bell, Long John Silver's, and Nagoya Steaks & Sushi.
What nearby hotels can customers use for accommodation when visiting this McDonald's?
Nearby hotels include Holiday Inn Express & Suites Ottawa, an IHG Hotel, and Days Inn by Wyndham Ottawa.
What convenience services are available near McDonald's for customers who might need automotive or financial services?
Nearby you can find Club Car Wash for car cleaning and detailing, American Family Insurance - Jena Jacobs-Garcia for auto insurance, LibertyX Bitcoin ATM for currency exchange, and Western Union for money transfer services.