McDonald's

3.5
1025 reviews
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Business Details

618 Santa Fe St, Olathe, KS
66061, United States
(913) 764-1500
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
618 Santa Fe St, Olathe, KS
66061, United States

Hours

Reviews

3.5
1,025 reviews
5 stars
362
4 stars
227
3 stars
182
2 stars
89
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor service, with many experiencing long wait times and incorrect orders.

Order Accuracy

A significant number of reviews highlighted frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

While some customers enjoyed the food, many complained about cold or poorly prepared items, including fries and burgers.

Management Issues

Several reviews mentioned unprofessional behavior from management and staff, contributing to a negative customer experience.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting issues like lack of soap in restrooms.
  • TG
    Tim Griffin
    Nov 16, 2025
    2.0
    I've tried to give this location the benefit of the doubt for a few visits, but bro why does it take so INSANELY LONG to get a curbside order?
  • BB
    Brian Bartell
    Oct 26, 2025
    1.0
    Why does it take 10 minutes to make a basic cheese burger? Why does the staff need to be rude?
  • NC
    Nancy Cowley
    Oct 26, 2025
    2.0
    Ordered a large drink, chocolate milk and hamburger. Was parked on the hamburger behind a few other cars. Multiple cars piling in behind me. After waiting about 10 minutes and having multiple people walk up to my window asking me for cash, I stopped my car, unbuckled my 2 yr old to go inside for a refund. As I was inside trying to get my money back, the first car waiting was also in there because they were going on close to a 20 min wait. As I looked behind the counter there were multiple hamburgers sitting made and ready to go. I wasn't given a receipt so it wasn't something I could call about later...strangely as I'm buckling 2 yr old back into the car seat every other car in the drivethru is getting their food and leaving the parking lot while us parked losers have been forgotten.
  • MD
    Mackenzie Dutro
    Oct 24, 2025
    1.0
    I ordered fries with no salt and everything was really salty. My hands were covered in salt tonight and I just did not like this at all. I highly do not recommend coming to this McDonald’s ever again.
  • AC
    Alisha Cavaness
    Oct 18, 2025
    4.0
    Normally this is my favorite location. However the last few weeks, I've received the wrong item 3 out of 3 times!! Hopefully it's just new employees being trained, and will return to good service soon. I always order McDouble no onions First week it had onions. Second week it had extra onions, and no pickle. This week... Yay no onions. 😊 But missing a patty. 😞 Picture is of my McDouble.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's restaurant in Olathe, KS?

McDonald's Olathe is open daily from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

When is the McDonald's drive-thru available?

The drive-thru operates from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.