Long John Silver's | A&W

3.6
749 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
607 E. Santa Fe St., Olathe, KS
66061, United States

Hours

Reviews

3.6
749 reviews
5 stars
300
4 stars
147
3 stars
123
2 stars
79
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised freshness while others reported cold, greasy, or overcooked items.

Service

Customer service received positive feedback for friendliness and attentiveness, but there were complaints about rudeness and long wait times.

Cleanliness

Multiple reviews highlighted cleanliness issues, with dirty tables and unsanitary conditions reported.

Pricing

Customers expressed concerns about high prices relative to portion sizes and food quality.

Staffing Issues

Several reviews noted understaffing, leading to slow service and overwhelmed employees.
  • SS
    Selene Salazar
    Oct 28, 2025
    5.0
    This is the 2nd time I order food from here so I can pick up as it's really close to me. The place is clean, customer service it's great during the lunch hours. everyone there are kind. The food is fresh and they gave it o me when I arrived they did not had it on the window waiting to be picked up, seemed like the guy in the front a lady on the back were communicating perfectly. Now I would love to come in during dinner time see how it is, but so far i have like my experience here.
  • CR
    Christy Rath
    Oct 24, 2025
    1.0
    I’ll let you know tomorrow if I got sick eating the meal delivered by DoorDash since it had been sitting out waiting for pickup for at least 30 minutes. You should never allow food that’s been sitting out past 10 minutes out of your establishment
  • ES
    Empress Souleater
    Oct 21, 2025
    3.0
    The food was fresh, and I hold it up to a high standards for a long john silvers, as 8 used to be an assistant manager for one. The tables could have been cleaned off, when there wasn't any customers. As they all had something on them in on dining area. The young man was extremely nice, and attentive to the orders, and the cook she di very well in getting the orders out nice and freadh within a reasonable time. If your craving this particular food I'd suggest it based on the friendliness, and attentiveness. Plus if you like the crunchies like I do, they did a good job of have a nice bed inder the fish and chicken. Coleslaw was absolutely delicious as well. My husband is th pickets water in the planet, and I heard no complaints about the food.
  • RO
    Richard Owens
    Oct 13, 2025
    5.0
    Still love my root beer float and chips and fish batch. The server was very friendly.
  • TM
    Tom McNish
    Oct 3, 2025
    5.0
    We have to drive over from Lawrence and it’s always worth the drive. The manager at this location is very friendly and cares about her customers and employees. It’s always a pleasure knowing you are still there working.

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/