McDonald's

3.3
1637 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20 E 4th St, Hutchinson, KS
67501, United States

Hours

Reviews

3.3
1,637 reviews
5 stars
466
4 stars
334
3 stars
346
2 stars
163
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders and missing items.

Food Quality

Feedback on food quality was inconsistent, with some praising hot and fresh items while others complained about cold, greasy, or improperly cooked food.

Wait Times

Many customers expressed frustration with long wait times, both in the drive-thru and for curbside orders.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • SL
    Scott Lind
    3 days ago
    1.0
    Why is it so hard to get FAST FOOD ???
  • SS
    Sam
    5 days ago
    1.0
    Not fast food, more like fast to get you out of the drive thru. Then wait 10 minutes for 2 cheeseburgers
  • AS
    Audra S.
    Nov 12, 2025
    4.0
    It was a little tense as middle schoolers were in and system went down no one's fault but it was a long wait. 🤷 It happens
  • AM
    Alexander Miller
    Nov 11, 2025
    1.0
    Where to begin... Longest wait you'll ever have for a Mc'Ds. The sauce packets you ask for (and now pay for) never make it into the bag. Multiple times I've received the wrong food. Particularly inspired to post tonight because after reporting I was missing food the person behind the counter snapped "and what do you want me to do about it?" I typically don't like to leave negative reviews but I'd love to see something change here.
  • CM
    Crystal McClelland
    Nov 1, 2025
    1.0
    Good was child after waiting for ever to get it fries was cold and super nasty didn't even eat them big mac was child the cheese want even melted. My daughter didn't even eat her food very bad. One on 30th is amazing good hot fresh food

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays.

What are the drive-thru hours for this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.