McDonald's

3.3
1550 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1407 E 11th Ave, Hutchinson, KS
67501, United States

Hours

Reviews

3.3
1,550 reviews
5 stars
452
4 stars
313
3 stars
340
2 stars
155
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, often exceeding 20 minutes for their orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions and a lack of attention to hygiene.

Customer Service

Mixed reviews on customer service; some employees were described as friendly and helpful, while others were noted for being rude or unprofessional.

Food Quality

Inconsistent food quality was highlighted, with reports of cold food and poorly prepared items.
  • DM
    Daniel Madsen
    Dec 26, 2025
    1.0
    stated to be open online, and at the doors, and at the drive through. customers placed orders infront of for the breakfast menu. I got to the window and was faced with silence, as I watched the menu changed. went to walk in, the doors where locked and they stated they didn't open until 11am. ok, so then how did the multiple cars ahead of me order? wouldn't waste your time, energy, breathe or especially money at a location as so.
  • MJ
    Melanie Johnson
    Dec 17, 2025
    5.0
    This is McDonald's. However, something has changed for the better at this particular location. It is clean, tidy minimalist restaurant. The help bends over backward to make the experience more than a fast food thing. I was in the store 2 times (1-alone, 2-family) and had the same care from different employees. I used to avoid the 11th street McDonald's. But no more. See ya soon!
  • BG
    Brandi Golden
    Nov 30, 2025
    5.0
    Typical McDonald's!!
  • RI
    Roy W McGonigal iii
    Nov 21, 2025
    1.0
    Went thru the drive thru at about 10:20pm and there was no one to take our order. I was confident that the website said they were open till 11pm. So we went nextdoor to Arby's to get our meal
  • MM
    Matt McElheny
    Nov 19, 2025
    1.0
    Opens at 5am, at least that what it says. Showed up after 5:30 and sat in the drive thru for over 10 minutes waiting for someone to take my order. No one ever did... I'm sure they have a great excuse though, they always do! Pulled around to see everyone chatting at the front counter. Only one reason for that, poor managment... If that's the extent they go to for customers, imagine what kind of cleaning actually happens! Enjoy!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1407 E 11th Ave in Hutchinson, KS?

McDonald's is open daily, generally from 5:00 AM to 11:00 PM, though on Friday and Saturday it opens starting at 6:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 10:30 PM, with extended delivery hours until 11:00 PM on Saturdays.