Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
413 reviews
5 stars
151
4 stars
85
3 stars
75
2 stars
30
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with many expressing frustration over slow service.
Food Quality
Mixed reviews on food quality; some praised fresh and hot items, while others complained about cold or poorly prepared food.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.
Cleanliness
Concerns were raised about cleanliness, particularly in restrooms and food preparation areas, with some customers noting unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
- SGSun Brite GelOct 18, 20255.0Fast Good Food With Great Service
- MIMiranda IlloldiOct 4, 20251.0Checked on google to see what time this location closes, google says 11 pm on Friday and Saturday. Tried to order ahead for pickup at 10:05 pm on Friday Oct 3, and the app was set to breakfast. I thought that was weird. I tried to call at 10:08 pm and no answer. I tried to edit the hours on google and google said that location confirmed hours 4 weeks ago. I drove to McDonald’s in Hugoton KS and pulled up behind a pickup in Drive Thru at 10:28 pm. The pickup finished and pulled forward and I pulled in to order at 10:31 and crickets. They didn’t even say we are closed, just refused to answer. That is ridiculous.
- PCpaul caseJul 27, 20253.0The stars given was based on not knowing which McDonald's it was talking about
- WBWilliam BJul 12, 20252.0The cashiers are always friendly but will not matter what time of day you will be waiting on the potato product in meals. They can have four vehicles pulled to side waiting
- ZZZestOneJul 4, 20252.0Got to the counter, gave my order, cashier didn't say a word and just took my order I then proceeded to wait at the tables, after a few minutes i saw an employee put a bag down I walk to the bag and see it's my order No employee said anything to me, got the silent treatment the whole time
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's in Hugoton, KS?
McDonald's in Hugoton, KS is open daily from 7:00 AM to 10:30 PM, except on Fridays and Saturdays when it stays open until 11:00 PM.
What are the drive-thru hours at this McDonald's location?
Drive-thru service is available daily from 7:00 AM to 10:30 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Can I order McDonald's for delivery from this location?
Yes, McDonald's offers delivery service daily from 7:00 AM to 8:30 PM, which you can access through their online delivery link.
What are the pickup options available at this McDonald's?
This McDonald's location offers curbside pickup service for convenient order collection.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service for quick and easy ordering.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's App available on both iOS and Android devices through their respective app stores.
What nearby restaurants are close to McDonald's in Hugoton, KS?
Nearby restaurants include Pizza Hut and Subway, providing additional dining options close to McDonald's.
What nearby motels are available for travelers visiting McDonald's?
Travelers can find accommodations at Flamingo Motel, The Flamingo Motel, and Hagman Motel located near McDonald's.
Are there any nearby automotive services around McDonald's?
Yes, nearby automotive service providers include Hugoton Tire Shop, Bultman Tire, Paramount Service & Supply, C and A Automotive LLC, and Mantzke's Repair.