McDonald's

3.5
911 reviews
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Business Details

1001 S 1st St, Hiawatha, KS
66434, United States
(785) 742-3377
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 S 1st St, Hiawatha, KS
66434, United States

Hours

Reviews

3.5
911 reviews
5 stars
289
4 stars
219
3 stars
204
2 stars
84
1 star
115

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong sandwiches.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Customers frequently mentioned dirty dining areas and unsanitary conditions, including bathrooms lacking supplies.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Several reviews noted that food quality was inconsistent, with complaints about cold fries and poorly prepared items.
  • JM
    John Martin
    3 days ago
    3.0
    Kinda dirty
  • SM
    shane minard
    Dec 15, 2025
    1.0
    Terrible morning crew. Last 4 times of going to the drive through I have had to go back due to messing up my order or overcharging. They need a 3rd window just for screw ups. Not impressed and manager needs to do their job. Decided i will never go back there again.
  • DO
    Duaine Olson
    Dec 7, 2025
    2.0
    They like to advertise promotions they don't participate in... grinch meal for example. They still advertise it even though they stop doing it. It's only been about a week since it started
  • RG
    Robert Gaines
    Nov 26, 2025
    1.0
    No one working the counter, you have to order on the stupid machines. Can't hardly get anyone to help you. The dinning area was dirty. They were put of napkins, soda all over the counter and customers had to wipe down Theron own tables just to sit down. I ordered take out and got my bad and left. Didn't check it till I got on the road but they forgot part of my order. Fries were cold and unsalted. Dont recommend stopping here if you can avoid it.
  • RM
    Rosemary McMahan
    Nov 15, 2025
    1.0
    Last Sunday my husband and I went through the drive through and ordered a bacon egg cheese biscuit, sausage biscuit No cheese and a coffee.. When we got the order there was no cheese on my bacon egg cheese biscuit and my husband didn't get the sausage biscuit. So we go back around stating " my sandwich doesn't have cheese on it and we didn't get the sausage biscuit " So we said We want a bacon egg cheese biscuit and a sausage biscuit no cheese. I even said repeat the order. She did. Our biggest mistake was thinking they could get it right.lol We should have looked before driving away. Guess what my husbands sandwich was, YOU will be surprised. Egg biscuit not sausage biscuit. I guess your help doesn't know the difference in an egg and piece of sausage. My biscuit was right 2nd time around. Manager you need to work on your crew. Rosemary McMahan
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Hiawatha, KS?

McDonald's in Hiawatha is open daily from 5:00 AM to 1:00 AM.

Does McDonald's in Hiawatha offer drive-thru service?

Yes, this location offers drive-thru service from 5:00 AM to 1:00 AM every day.