McDonald's

3.5
906 reviews
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Business Details

1001 S 1st St, Hiawatha, KS
66434, United States
(785) 742-3377
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 S 1st St, Hiawatha, KS
66434, United States

Hours

Reviews

3.5
906 reviews
5 stars
289
4 stars
219
3 stars
202
2 stars
83
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold fries, incorrect orders, and poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and bathrooms lacking supplies.

Technology Concerns

The use of self-service kiosks was criticized for being user-unfriendly, particularly for older customers.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and helpful staff members.
  • RM
    Rosemary McMahan
    Nov 15, 2025
    1.0
    Last Sunday my husband and I went through the drive through and ordered a bacon egg cheese biscuit, sausage biscuit No cheese and a coffee.. When we got the order there was no cheese on my bacon egg cheese biscuit and my husband didn't get the sausage biscuit. So we go back around stating " my sandwich doesn't have cheese on it and we didn't get the sausage biscuit " So we said We want a bacon egg cheese biscuit and a sausage biscuit no cheese. I even said repeat the order. She did. Our biggest mistake was thinking they could get it right.lol We should have looked before driving away. Guess what my husbands sandwich was, YOU will be surprised. Egg biscuit not sausage biscuit. I guess your help doesn't know the difference in an egg and piece of sausage. My biscuit was right 2nd time around. Manager you need to work on your crew. Rosemary McMahan
  • BB
    Bob
    Nov 12, 2025
    2.0
    We ordered a Mcchicken sandwich with extra pickles. The sandwich was cold and it only had 2 pickles. We also ordered a quarter pounder deluxe with no cheese. The sandwich had cheese on it and no lettuce or tomato. My wife is lactose intolerant and can not have dairy ao she scrapped off all the cheese she could. The service was OK , drinks were OK and the fries were OK. We were traveling to an appointment and did not have time to go back and make the order right
  • KW
    Katherine Walls
    Oct 29, 2025
    4.0
    They do tend to forget dipping sauces, so check before you leave.
  • XX
    XD
    Oct 20, 2025
    1.0
    rudest customer service i’ve ever experienced anywhere. don’t even bother thinking that ordering through the app is faster because you’ll still have wait over half an hour.(and that’s after i went inside)
  • AM
    Alexander Madsen
    Oct 19, 2025
    1.0
    took 45 mins from an online drive thru order.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Hiawatha, KS?

McDonald's in Hiawatha is open daily from 5:00 AM to 1:00 AM.

Does McDonald's in Hiawatha offer drive-thru service?

Yes, this location offers drive-thru service from 5:00 AM to 1:00 AM every day.