McDonald's

3.8
1074 reviews
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Business Details

1613 Kansas Plaza, Garden City, KS
67846, United States
(620) 275-1922
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1613 Kansas Plaza, Garden City, KS
67846, United States

Hours

Reviews

3.8
1,074 reviews
5 stars
436
4 stars
260
3 stars
210
2 stars
67
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru.

Food Quality

There were mixed reviews about food quality, with some customers receiving cold or improperly prepared items, while others praised the freshness.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, which negatively impacted the dining experience.

Staff Attitude

Feedback indicated that staff interactions varied widely, with some customers experiencing rude behavior and others noting friendly service.
  • DG
    Dudley Greene
    Jan 1, 2026
    5.0
    Good place to stop
  • II
    imLuck
    Nov 8, 2025
    1.0
    15 minutes I sat at the front window. Are you serious? Then I have to get someone's attention for someone to figure out what I'm there for... You ask me. to move up there, how have you forgotten? Awful
  • ME
    Melissa Eggleston
    Sep 26, 2025
    1.0
    I made an order had to wait for it to come thru fine I waited. But I got 1/2 my order and called immediately after getting home. And I get on the other line do u want the food or your money back...I ordered food for a reason right, its dinner I want the food. One Hispanic lady kept talking in what I am assuming is spanish..TALK ENGLISH in front of me as I don't speak any other language and I know you speak it. Anyway, she kept apologizing and I finally told her it was her fault because she is the one who made the order..I HAD TO GO HERE 3 TIMES FOR THIS ORDER.. how would u feel?
  • DD
    Dina Delatorre
    Sep 18, 2025
    5.0
    They need to check the bags and make sure sauce is in there before they give it to their customers.
  • ZR
    Zachary Reshovsky
    Sep 11, 2025
    1.0
    Slow service and bad question answering! Will be complaining and was dissuaded from buying because of low quality of phone service. I called these people up at the end of a cross-country road trip and considered going here, but found that they couldn't with sufficient speed answer questions about Big Mac cost. As well, it took forever to get them to answer Please keep driving! Other McD locations have MUCH better service
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Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 1613 Kansas Plaza, Garden City?

McDonald's is open daily from 6:30 AM to 11:00 PM.

When is the McDonald's drive-thru open?

The drive-thru is available every day from 6:30 AM until 11:00 PM.