McDonald's

3.6
1256 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
34225 Commerce Dr, De Soto, KS
66018, United States

Hours

Reviews

3.6
1,256 reviews
5 stars
478
4 stars
278
3 stars
241
2 stars
78
1 star
181

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with complaints about cold, stale, or improperly cooked items.

Cleanliness

Several reviews highlighted poor cleanliness in the restaurant and bathrooms.

Speed of Service

Customers frequently mentioned long wait times, particularly in the drive-thru.
  • AN
    Aaron Niemeier
    3 days ago
    1.0
    This review is solely about customer service. For the most part, you know what you’re gonna get when it comes to food when you go to McDonald’s. The customer service at this location is not good and it doesn’t matter if you’re going through the drive-through or walking in to the store. I don’t know if it’s because they don’t have enough people or the people that work there just don’t care, but the service here is substandard at best.
  • LA
    Leonard Alcala
    Dec 30, 2025
    5.0
    Order is always correct.
  • RW
    Rick Wilson
    Dec 16, 2025
    1.0
    What a dump
  • AA
    austin adkins
    Nov 19, 2025
    5.0
    Maybe the best McDonald's that I've been to. Fast, delicious & accurate.
  • AC
    Amanda Clark
    Nov 15, 2025
    1.0
    My bacon egg and cheese biscuit was very hard, wasn’t even Luke warm. My steak egg and cheese biscuit was also very hard and lukewarm. Keep in mind this was around 7 am. The sandwiches appeared to be very very old or premade. My 2 apple pies weren’t even cook all the way so they went into the trash. Guess breakfast went right out the door.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in De Soto, KS?

McDonald's in De Soto, KS, is open daily from 5:00 AM to 11:00 PM.

During which hours is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.