McDonald's

3.6
1249 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
34225 Commerce Dr, De Soto, KS
66018, United States

Hours

Reviews

3.6
1,249 reviews
5 stars
474
4 stars
278
3 stars
241
2 stars
78
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing components.

Food Quality

There were numerous complaints about food being cold, stale, or poorly prepared, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining areas, contributing to a negative dining experience.

Wait Times

Customers consistently noted long wait times in the drive-thru and for food orders, impacting their overall satisfaction.
  • AA
    austin adkins
    5 days ago
    5.0
    Maybe the best McDonald's that I've been to. Fast, delicious & accurate.
  • AC
    Amanda Clark
    Nov 15, 2025
    1.0
    My bacon egg and cheese biscuit was very hard, wasn’t even Luke warm. My steak egg and cheese biscuit was also very hard and lukewarm. Keep in mind this was around 7 am. The sandwiches appeared to be very very old or premade. My 2 apple pies weren’t even cook all the way so they went into the trash. Guess breakfast went right out the door.
  • DF
    Dustin Fisk
    Nov 3, 2025
    1.0
    Why can't they get an order right??? How can they always forget the bacon on a bacon qtr?? Seriously stop, hold up the entire line while you check your order!! Why is there so much ketchup on every burger???? You need to ask for 15 extra napkins to wipe all the ketchup off the mess of a burger they give you.
  • RC
    Ruth Clark
    Oct 24, 2025
    1.0
    I ordered my food. The staff was very rude when giving it to me close the window in my face. I asked for a different drink, my Big Mac had a very very small hamburger. Patty barely covered half the bun and the hamburger. Patty itself was dark brown around the edges and was hard. Horrible food. Horrible service
  • CW
    Christopher Warren
    Oct 17, 2025
    1.0
    I was there around 5:48pm and I was sitting at the drive thru window waiting on my food. One of the employees (I guess he was on break) decided to walk over and stand between my car window and the drive thru window and have a conversation with his coworker. They are so unprofessional!!! Plus, my order was wrong!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in De Soto, KS?

McDonald's in De Soto, KS, is open daily from 5:00 AM to 11:00 PM.

During which hours is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.