McDonald's

3.3
1284 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2103 N Buckeye, Abilene, KS
67410, United States

Hours

Reviews

3.3
1,284 reviews
5 stars
379
4 stars
265
3 stars
242
2 stars
123
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, often having to wait long periods for their orders, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers complained about the quality of food, mentioning stale items, cold fries, and even raw chicken nuggets.

Customer Service

While some staff were praised for their friendliness, numerous reviews pointed out rude behavior from management and inattentiveness from employees.

Cleanliness

The restaurant was noted for being clean, but some customers reported unsanitary conditions with food preparation.
  • PP
    Portia
    Jan 4, 2026
    2.0
    I went through drive thru, my order wasn’t on screen so I got to window and asked him to repeat it. Sure enough, it was missing a drink as I suspected bc he was in a hurry. The next window, the lady seemed so confused telling me this wasn’t my order. I explained it was definitely my order and I was just waiting on a frappe. She stared at the monitor and then finally understood I had my food. Brought me my frappe. I asked for a fork, she yelled back for a fork. She handed to to me and this lady, I swear, hates her job. She was not enthused to be there or to be conversing with me. I drove off irritated by all of their lack of joy in life. I get back on the highway and my sprite was just carbonated water. My fries were old. We are traveling so it just wasn’t worth it to go back. I thankfully had a cooler with drinks in it. And napkins don’t exist at this McDonald’s I guess.
  • KK
    Keagan
    Jan 4, 2026
    3.0
    Gng done gave me a sprite but its jst some carbonated water😭😭
  • TQ
    Timothy Quick
    Jan 3, 2026
    1.0
    My friend and I ordered he was done eating half hour later they still didn't bring out my food then when they try to give it to me it was cold sloppy management
  • BH
    Ben Hobbs
    Dec 21, 2025
    1.0
    We waited 32 minutes then asked for a refund, they gave us back the money, but we’re is customer service at now days,
  • AR
    Andrew Reese
    Dec 7, 2025
    1.0
    We visited this restaurant on December 6, 2025, and unfortunately, it was a terrible experience from start to finish. My wife and I spent 40 minutes just trying to eat and get out. The service was disorganized, inattentive, and extremely slow. It felt like no one was paying attention to the customers, and our simple visit turned into a frustrating ordeal. We left feeling disappointed and will not be returning. I cannot recommend this restaurant based on our visit.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2103 N Buckeye, Abilene, KS?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

What are the delivery hours for McDonald's in Abilene, KS?

Delivery is available every day from 6:00 AM to 11:30 PM.