Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly in the drive-thru.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, greasy, or poorly prepared items.
Staff Friendliness
Despite service issues, several customers praised the friendliness and helpfulness of the staff.
Cleanliness
There were multiple complaints about the cleanliness of the restaurant, including dirty dining areas and kitchens.
Pricing Concerns
Customers expressed frustration over high prices and discrepancies between advertised and actual menu prices.
NS
Nancy Searcy
1 day ago
5.0
Love my McDonald's app
EN
Evelyn Nordyke
Nov 13, 2025
1.0
I specifically said to the woman at the counter “2 mccrispy sandwiches plain and a medium coke” and my sandwiches have pickles and she gave me and charged me for a large drink. Unsatisfied.
SP
Storm Phenis
Oct 26, 2025
1.0
1 star because 0 wasnt an option.
LP
Lyle Pearson
Oct 9, 2025
2.0
Not the best, one of our meals was not entered correctly so we received the wrong food and the fries were so over salted they were hard to eat. We also had to ask for one order of fries not on the tray. McDonald's is normally a better experience. We were traveling through with a 2 hour drive ahead so we were disappointed.
NC
Nick Carter
Sep 7, 2025
1.0
No ability to adhere to the hours they themselves post online, complete waste of my time driving in to Winchester for this only for them to be closed with no warning