McDonald's

3.6
1511 reviews
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Business Details

945 East Tournament Trail, Westfield, IN
46074, United States
(317) 804-8820
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
945 East Tournament Trail, Westfield, IN
46074, United States

Hours

Reviews

3.6
1,511 reviews
5 stars
562
4 stars
348
3 stars
259
2 stars
109
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude staff and poor customer service experiences, including order mistakes and unhelpful responses from management.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, with several customers expressing frustration over repeated issues.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, particularly in high-pressure situations, although this was inconsistent.

Cleanliness and Maintenance

Feedback on cleanliness was mixed, with some praising the cleanliness of the restaurant while others reported dirty restrooms and unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were complaints about cold or poorly prepared items, as well as issues with food safety.
  • CC
    Christiana C
    6 days ago
    1.0
    It says open 24h, is not open 24h
  • NS
    Nevy S
    Dec 24, 2025
    1.0
    said they’re open until 12 am and closed at 8pm you guys suck
  • JD
    Joyce David
    Dec 11, 2025
    1.0
    I’ll never come back to this one. Whoever was on headsets on Dec 11th @ 2:30 (male) needs trained on how to not be a rude ass. I’ll drive to Indianapolis. This person has no customer service experience clearly.
  • ML
    moriah lynn
    Dec 8, 2025
    3.0
    Friendly staff, nice guy told me a pickle-nugget hack that definitely sounds good, but kinda annoying spending 5 bucks after taxes for some fries, and grinch salt ( not the workers fault for the pricing, company issue ) just to drive all the way back to realize there’s no fries — only reason I drove further out was for the grinch salt . It was fine though honestly, went to go buy fries from the one off Village Center instead . Just wanted to avoid Village Center to begin with because this one’s usually better, friendlier workers, and they always go above, and beyond .
  • JW
    j w
    Dec 7, 2025
    5.0
    rocky made my night. this is the best mcdonalds ive ever been to.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 945 East Tournament Trail?

McDonald's at 945 East Tournament Trail is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options for curbside pickup, same day delivery, and no-contact delivery.