Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in the drive-thru and for food orders, with some waiting over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Food Quality
Feedback varied on food quality, with some customers receiving cold or stale food, while others praised hot and fresh meals.
Staff Attitude
Customer service experiences were mixed; some staff were described as friendly and helpful, while others were noted for rudeness and unprofessional behavior.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was cleaner than others, while others reported unsanitary conditions.
JS
Jaleza Speer
5 days ago
1.0
Taking way to long get orders out been sititng un mobile pick up for over ahour
CA
Charles Agnew
Nov 16, 2025
1.0
The only worse McDonalds I’ve been to is the one down the road near Meijer. This one was fine a year ago, but the food and service has taken a major nosedive. The new way of doing things isn’t working. I don’t want to have to wait at the unattended front counter to beg for napkins, salt, and ketchup. Fries were cold. Never again!
DA
Dartex Army
Nov 13, 2025
1.0
Genuinely the worst McDonald’s I’ve ever been to. Consistently horrible, like consistently. Never a pleasant experience. Make a point to never go here like how is the McDonald’s on campus better than this do better man
BB
Brooke
Nov 7, 2025
1.0
Screens all busted can’t see to order waited 10 min for two old cold snack wraps
AL
Amy Likens
Nov 6, 2025
1.0
I got the cheeseburger meal wasn't impressed. It wasn't that good. We'll only for coffee drinks. I won't buy McDonald's food again
What are the operating hours of McDonald's at 613 Sagamore Pkwy W, West Lafayette?
McDonald's at 613 Sagamore Pkwy W is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru open 24/7 for your convenience.
What delivery services are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's from this location online?
You can order online via the McDonald's App, the delivery URL at https://mcdonalds.order.online/business/-5579, or the quick order link https://mcdonalds.smart.link/jfeqnrnmr.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I earn rewards at this McDonald's location?
Yes, through MyMcDonald's Rewards you can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby fast food options are available near McDonald's?
Nearby fast food restaurants include Wendy's, KFC, Taco Bell, and another McDonald's location, offering a variety of quick dining choices.
Are there other dining options near McDonald's at 613 Sagamore Pkwy W?
Yes, nearby dining options include Maza Mediterranean Italian Restaurant, The Country Cafe, Christos West Lafayette, and Jimmy John's for sandwiches.
What services or amenities are available near this McDonald's for customers?
Nearby services include the Indiana Bureau of Motor Vehicles, United States Postal Service, Huntington Bank, and pet services like Pet Valu and Banfield Pet Hospital.
Does this McDonald's location offer WiFi and mobile ordering?
Yes, this McDonald's offers free WiFi and supports mobile ordering through their app and website.