McDonald's

3.3
1681 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
613 Sagamore Pkwy W, West Lafayette, IN
47906, United States

Hours

Reviews

3.3
1,681 reviews
5 stars
531
4 stars
343
3 stars
291
2 stars
137
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for food orders, with some waiting over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Feedback varied on food quality, with some customers receiving cold or stale food, while others praised hot and fresh meals.

Staff Attitude

Customer service experiences were mixed; some staff were described as friendly and helpful, while others were noted for rudeness and unprofessional behavior.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was cleaner than others, while others reported unsanitary conditions.
  • JS
    Jaleza Speer
    5 days ago
    1.0
    Taking way to long get orders out been sititng un mobile pick up for over ahour
  • CA
    Charles Agnew
    Nov 16, 2025
    1.0
    The only worse McDonalds I’ve been to is the one down the road near Meijer. This one was fine a year ago, but the food and service has taken a major nosedive. The new way of doing things isn’t working. I don’t want to have to wait at the unattended front counter to beg for napkins, salt, and ketchup. Fries were cold. Never again!
  • DA
    Dartex Army
    Nov 13, 2025
    1.0
    Genuinely the worst McDonald’s I’ve ever been to. Consistently horrible, like consistently. Never a pleasant experience. Make a point to never go here like how is the McDonald’s on campus better than this do better man
  • BB
    Brooke
    Nov 7, 2025
    1.0
    Screens all busted can’t see to order waited 10 min for two old cold snack wraps
  • AL
    Amy Likens
    Nov 6, 2025
    1.0
    I got the cheeseburger meal wasn't impressed. It wasn't that good. We'll only for coffee drinks. I won't buy McDonald's food again

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 613 Sagamore Pkwy W, West Lafayette?

McDonald's at 613 Sagamore Pkwy W is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location has a drive-thru open 24/7 for your convenience.