McDonald's

3.4
1217 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
124 E State St, West Lafayette, IN
47906, United States

Hours

Reviews

3.4
1,217 reviews
5 stars
382
4 stars
287
3 stars
224
2 stars
100
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and slow service.

Food Quality

Food quality is inconsistent, with reports of cold, undercooked, or incorrect orders, though some customers enjoyed their meals.

Cleanliness

Many customers noted cleanliness issues, particularly in restrooms and dining areas, with some describing the environment as dirty.

Operational Issues

Frequent complaints about the restaurant not adhering to posted hours, leading to frustration among customers.

Speed of Service

Service speed is a common concern, with numerous reviews highlighting long wait times both in drive-thru and inside.
  • SW
    Savannah Walker
    1 day ago
    2.0
    I went through drive thru, and first off they have two different speakers and no one was answering the first one, they should have a sign on it or something. We get to the window and there’s no one behind us but we sit and wait maybe 3 minutes for the window to open so we can pay, the guy was monotone and no customer service at all, we get to our food, the girl doesn’t say a word to us, hands us the food, we thank her and she just shuts the window. We get our food, then! The bun is stale, it had just switched over to lunch so it made no sense why the bun was stale, the food was also cold too. Would not go here again after this.
  • SO
    Semra Okay
    Nov 15, 2025
    4.0
    Good place for students to get some snacks.
  • SB
    Stacey Burgess
    Oct 19, 2025
    4.0
    Service is friendly, foods pretty good, although the wait is sometimes a little bit long.
  • KJ
    Kaitlyn Johnson
    Oct 18, 2025
    5.0
    Whoever was in the kitchen today was working magic it was perfect 10/10
  • KJ
    Katherine Jay
    Oct 13, 2025
    1.0
    Absolutely awful. Cups did not have lids properly secured and spilled inside my car as a result, fries were mostly raw and cold, and my son's burger was not made as ordered. I had to practically beg for napkins to clean up the spill in my vehicle, and insist that the employee at the pick-up window dispose of the spilled cup--she initially refused. I've had better experiences when other people are working, but on this particular day, I think I would have had a better experience if I'd instead had a colonoscopy while wide awake.

Frequently Asked Questions About McDonald's

What are the drive-through hours for McDonald's at 124 E State St, West Lafayette?

The McDonald's drive-through is open Monday to Wednesday from 5:00 AM to midnight, Thursday and Friday from 5:00 AM to 1:00 AM, Saturday from 6:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.

Does this McDonald's offer delivery and curbside pickup services?

Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.