Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, poor service, and incorrect orders, particularly during night shifts.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant and restrooms, with dirty tables and floors frequently mentioned.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, burnt, or improperly prepared items.
Staff Behavior
Several reviews noted unprofessional behavior from staff, including rudeness and lack of attentiveness to customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and mentioned good food experiences at certain times.
JS
John Schmucker
Nov 9, 2025
5.0
Good
PP
Peggy Patrick
Oct 25, 2025
3.0
This has happened twice.. no Oreo cookies in the McFlurry. Had a very small dusting of cookie crumbs on the top but none mixed in the rest of the ice cream. Very disappointing.
RC
Rachael Canniff
Oct 14, 2025
1.0
Night shift and day shift are 2 different crews for sure..night shift on Oct 14 2025 for a daily double and large fry took 23 minutes.. nothing else...day shift same items 4 minutes...don't go at night the staff is terrible!! Anyone after 5!!
MW
Matthew Whitford
Oct 5, 2025
2.0
Needs cleaned badly, staff is childish and unprofessional, food is average.
VJ
Valerie Ježková
Sep 2, 2025
1.0
If I could give zero stars I would.
I came in on the second of september, around 9pm.
The service here is absolutely atrocious, like the smell. You get a table number, yet you never get your food brought to you instead you have to pick it up. If you order it to eat here they put it in a bag anyways which shows their ignorance towards the environment. They do not have any lids for cups and don’t check what’s missing regularly. Their employees will not make three steps and bring your food to you but they will come in front of the counter to mess around. Absolutely terrible service, deeply disappointed.