Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.7
1,169 reviews
5 stars
223
4 stars
186
3 stars
218
2 stars
135
1 star
407
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and ignored.
Order Accuracy
A significant number of customers reported receiving incorrect orders, with many stating that their food was either missing items or not what they ordered.
Food Quality
Many reviews mentioned that the food was often cold, stale, or poorly prepared, leading to dissatisfaction with the overall dining experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and the presence of flies.
Service Speed
Customers frequently complained about slow service, with long wait times for both orders and food preparation.
- JSJames Sims4 days ago1.025minutes in drive thru only for it to be wrong order. Terrible has been getting worse not better
- JMJohn MccallisterNov 12, 20252.0the pop look like it ant been clean n a min I would hate to c what the back looks like
- NENick EspinozaOct 28, 20251.0The two ladies behind counter are always in a crappy mood! Someone give them a hug and tell them it's gonna be ok!
- WBWendy BriscoeOct 23, 20251.05 pm. Ordered #9 (plain) got it wrong 2 times!!! Left driving again...and still wrong!!! Worst ever. Left at 541 pm
- JDJustin DanzyOct 23, 20251.0ABSOLUTELY RIDICULOUS EXPERIENCE. So angry, I have to leave a review they won't read or care about. Ordered at 12:10 on the mobile app. I wait, and wait, and wait. The rudest front counter person ever could care less about my attempts to inquire about my ONE BURGER nothing else I ordered. 12:40, yes 12:40 came!!! THIRTY MINUTES LATER!! I'm waiting in that cramped, fly infested, hostile environment for even having the audacity, to ask again after seeing 25 people thru the inside and the drive thru get served before me. Finally they send... I guess a "manager"? Not sure, since the place seemed to be out of control. If she was was manager, she's managing self induced chaos. There are fundraising kids who knock on my door with more tact and professionalism than this "manager". "dID YOu oRDeR at the right place?" Shows her the receipt. "We don't have it?" Okay great, so I've waited 30 minutes for a burger I won't get, after I tried to do YOUR JOBS and communicate about the issue. I'D STILL LIKE TO EAT PLEASE. All this time, on my lunch break wasted!! They go back and ask, "Do we have a Dbl Qtr Pdr here?" I sure hope not!! If i've been waiting 30 mins!! I look on the app. WOW!! It still has an option to cancel the order? I cancelled. I'm not waiting 30mins for a burger you haven't even made yet, after TRYING TO TELL YOU I've been waiting something is wrong. "Manager's response, I can't make you a burger for an order you cancelled." YOU MEAN THE BURGER THAT I ORDERED THIRTY MINUTES AGO??? Was I supposed to pay, and wait and hope you'd magically find the order now? NO APOLOGY! NO CONCERN! NO CUSTOMER SERVICE! NO BASIC CUSTOMER CARE! NO BURGER!!! ABSOLUTELY HORRENDOUS!!
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's in Wakarusa, IN?
McDonald's in Wakarusa is open daily from 4:00 AM to 11:00 PM, except on Wednesday when it closes at 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Friday from 4:00 AM to 9:30 PM, and on weekends from 5:00 AM to 9:30 PM.
Does this McDonald's offer drive-thru service, and what are the hours?
Yes, the drive-thru is open from 4:00 AM to 11:00 PM Monday, Tuesday, Thursday, Friday, Saturday, and Sunday, and until 10:00 PM on Wednesday.
Can I order McDonald's food online or via a mobile app?
Yes, you can order online through their delivery URL or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any special services for pickup or delivery?
Yes, they offer curbside pickup as part of their pickup and delivery services.
What are some nearby places of interest around McDonald's in Wakarusa?
Nearby places include Greyhound Bus Stop at BP Gas Station, Wakarusa Bell-Mart BP convenience store, and Bianas Diner, which are convenient for travelers and diners in the area.
How can the nearby Greyhound Bus Stop - BP Gas Station be useful to customers?
Customers arriving via the Greyhound bus can easily access McDonald's for food and refreshments just nearby, making it a convenient stop before or after travel.
Are there convenience stores near McDonald's where customers can fuel up or shop?
Yes, Wakarusa Bell-Mart BP and BP gas stations are close by for fueling vehicles and quick shopping needs.
What other dining options are available near McDonald's?
Nearby dining options include Bianas Diner and Krispy Krunchy Chicken, providing customers with variety for meals in the area.