McDonald's

2.7
1500 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 McDonalds Dr, Rochester, IN
46975, United States

Hours

Reviews

2.7
1,500 reviews
5 stars
327
4 stars
211
3 stars
219
2 stars
177
1 star
566

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, slow response times, and unhelpful staff.

Cleanliness

Many reviews highlighted issues with cleanliness, particularly in the bathrooms and dining areas, with reports of dirty tables and floors.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or improperly prepared food.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising helpful employees while others reported rude or indifferent service.
  • JM
    James Murdock
    Dec 26, 2025
    5.0
    We stopped in for a quick bite of breakfast to go, and to use the bathroom. Service was quick. Food was good. Bathrooms were clean. Pretty good McDonalds experience overall.
  • PB
    Penelope Blackburn
    Dec 20, 2025
    5.0
    Breakfast sausage egg mcmuffin's and breakfast burrito were great. Friendly and quick survice..
  • DK
    David Kurtz
    Dec 12, 2025
    1.0
    You can tell that no one in this establishment cares about the quality of food being sold. Literally has my order messed up. Fries were salty and cold, side tasted more like syrup no carbonation, burger was cold patties that were salty and dry all smothered by the rest of sandwich like it was thrown on there. It's a shame how they are expecting get paid higher salaries, yet prices and quality of food is ridiculous. Definitely need to do better or hire a new staff and train properly.. Just saying
  • RZ
    Ryan Zink
    Dec 1, 2025
    1.0
    This store is always very filthy. Their drink fountain & condiment counter is always very dirty as well. When you walk in you'll almost always find food, garbage and spillage on the floor. Staff almost always ignores you when you're at the front. Orders are never on time.
  • HD
    Hamburger Dan
    Dec 1, 2025
    1.0
    To Whom it may concern, My Girlfriend and I have been faithful Customers to This McDonalds branch our whole lives! This Afternoon, we wanted some lunch. My Girlfriend always wants a plain burger with ONLY cheese and ketchup. No Onions, Pickles, or mustard, and I specifically order this everytime we go. This time when we got home and looked into our bag, her burgers were covered in Onions. She is Very much allergic to Onions and Could go into Cardiac arrest. It’s not hard to follow simple instructions, especially when I specifically ask for cheese and ketchup ONLY. We are disappointed, and spent a pretty penny on our order and My girlfriend couldn’t even eat hers. I hope this reaches to someone who can do something about this because this isn’t the only time…but this needs to be the last time.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rochester, IN?

McDonald's is open 24 hours a day, 7 days a week in Rochester, IN.

Does this McDonald's location in Rochester offer drive-through service?

Yes, the Rochester McDonald's offers 24/7 drive-through service.