McDonald's

2.7
1488 reviews
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Business Details

101 McDonalds Dr, Rochester, IN
46975, United States
(574) 223-9473
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 McDonalds Dr, Rochester, IN
46975, United States

Hours

Reviews

2.7
1,488 reviews
5 stars
321
4 stars
210
3 stars
219
2 stars
177
1 star
561

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incomplete orders, and unhelpful staff, particularly during busy times.

Food Quality

Feedback on food quality was mixed, with several complaints about cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Numerous reviews highlighted cleanliness issues, particularly in the dining area and restrooms.

Positive Experiences

Some customers praised friendly staff and quick service, especially in the drive-thru.

Order Accuracy

A recurring theme was the frequent inaccuracy of orders, with many customers receiving incorrect or incomplete items.
  • DA
    David Arevalo
    6 days ago
    1.0
    La atención al cliente es pésima el cajero se molestó por pedirle un café extra y cuando me entregó las cosas me las iso tiradas y serró la ventana con odio y rasismo asi a mi es es inaceptable
  • JS
    Joni Slater
    Nov 3, 2025
    4.0
    Drive thru people were just in a hurry but they got my order right and quickly the wait for the food isnt always the fastest. Sometimes they ask u to pull up and wait and then forget about you. The inside isnt any better . They say hold on hold on oh hold on. They promised me one night I pulled up for nuggets I sat 20 more mins and had to honk and tell them they forgot me then waited another 10 I complained at that point and they promised me a free meal next time I come in but didnt take any of my info and then she brushed me away so I ne er tried to get my free meal how would they even know... RUDE
  • KM
    Keylee Mccullough
    Nov 2, 2025
    1.0
    Pay for food just to get told if we wait for said food cops will be called how can you still be taking orders if your system is down it makes no sense so still without the food we paid for absolutely horrible customer service
  • NM
    NFL JAY M.O.B
    Nov 2, 2025
    1.0
    Absolutely horrible, strung out users horrible service staff needs reorganized
  • TF
    Troy Frieden
    Oct 19, 2025
    1.0
    Slowest service I have ever experienced, the staff is only concerned with drive up. Inside customers are ignored, doordash drivers wait 5 to 10 minutes for pick ups. There isn't a happy or helpful employee in the place.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rochester, IN?

McDonald's is open 24 hours a day, 7 days a week in Rochester, IN.

Does this McDonald's location in Rochester offer drive-through service?

Yes, the Rochester McDonald's offers 24/7 drive-through service.