Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,110 reviews
5 stars
337
4 stars
225
3 stars
230
2 stars
101
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are inconsistent, with some praising friendly staff while others report rude behavior and slow service.
Order Accuracy
Many customers express frustration over incorrect orders, with frequent complaints about missing items and wrong food being served.
Food Quality
Feedback on food quality is mixed; while some customers enjoy the food, others report it being cold or poorly prepared.
Operating Hours
Customers are confused about the operating hours, with multiple reports of the location not being open 24 hours as advertised.
Cleanliness
The restaurant is generally noted to be clean, although some reviews mention issues with food presentation and cleanliness in food preparation.
- MMMisty MadduxNov 1, 20253.0I only used their restroom 😄😁 I don't eat McDonald's but my husband stops here occasionally. This place was clean and friendly
- CJCherokee JenningsNov 1, 20251.0Food was missing and upon returning to make it right manager was very rude, rolling her eyes with an attitude. Perhaps this is just not the correct line of work for her.
- WZWade ZetterbergOct 17, 20254.0👍
- JJjesse jefferisSep 6, 20254.0Espresso machine is always down sadly but the food is normally hot and fresh
- DFDe FrenchSep 5, 20255.0Excellent service from Peyton and the staff always does a great job with food! Awesome place !
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3126 National Rd W, Richmond, IN?
McDonald's in Richmond is open daily from 5:00 AM to 12:00 AM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM until midnight.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available daily from 7:00 AM to 11:30 PM through their online ordering platform.
What types of order and pickup services does McDonald's at Richmond provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order McDonald's food using a mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store using the provided links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's in Richmond have a rewards program?
Yes, they offer MyMcDonald's Rewards where customers can earn points for free food.
What nearby places can I visit before or after dining at McDonald's on National Rd W?
Nearby places include Redbox for video rentals, Kmart for shopping, and Noble Order Brewery for local craft beers.
Are there any nearby services for money transfer close to McDonald's Richmond location?
Yes, Western Union is nearby, where you can handle money transfer services conveniently.
Where can I find automotive services near McDonald's at 3126 National Rd W?
Nearby automotive-related services include Best Stop Auto Care and M2 Motorsports for vehicle care and sales.