Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,116 reviews
5 stars
339
4 stars
226
3 stars
231
2 stars
101
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with reports of both friendly staff and rude employees, as well as issues with order accuracy.
Food Quality
Food quality is inconsistent, with complaints about cold items, incorrect orders, and poor preparation, but some customers also report hot and fresh food.
Cleanliness
The restaurant is generally reported as clean, although some reviews mention issues with food quality overshadowing cleanliness.
Operational Issues
Customers frequently mention problems with hours of operation, including claims of being closed during posted hours and issues with drive-thru service.
- XXXavier4 days ago1.0Get an inspection, customer on Facebook posted about finding roach in their wrapper with their food. Is this really how yall want to serve your customer, and have your crew work in a dirty environment like that? I and a lot of other people would be very upset if you guys do not make a response to this asap.
- RMRandall Marcum5 days ago1.0Workers are rude and can’t understand how to do there job. If you can’t understand how to use a code then you shouldn’t accept mobile orders. There is absolutely no reason I should have paid twice for an order simply because your employees don’t know how to do the basic parts of the job.
- CLCourtney LakesJan 5, 20265.0They have the best coke
- DWDark Wolf120475Dec 17, 20255.0I was outside waiting in the cold for my ride and the manager was nice enough to let me come in and let me stay warm while I waited for him and I was able to order food which I really appreciated super nice highly recommend Shout out to Channing so polite
- ACAndrew “Lil A.C.” CDec 1, 20251.0This is by far the worst location aside from the one on Detroit Street in Xenia Ohio. I've never seen so many lazy workers in my life. If they were to even do the bare minimum, things would probably run smoother.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3126 National Rd W, Richmond, IN?
McDonald's in Richmond is open daily from 5:00 AM to 12:00 AM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM until midnight.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available daily from 7:00 AM to 11:30 PM through their online ordering platform.
What types of order and pickup services does McDonald's at Richmond provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order McDonald's food using a mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store using the provided links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's in Richmond have a rewards program?
Yes, they offer MyMcDonald's Rewards where customers can earn points for free food.
What nearby places can I visit before or after dining at McDonald's on National Rd W?
Nearby places include Redbox for video rentals, Kmart for shopping, and Noble Order Brewery for local craft beers.
Are there any nearby services for money transfer close to McDonald's Richmond location?
Yes, Western Union is nearby, where you can handle money transfer services conveniently.
Where can I find automotive services near McDonald's at 3126 National Rd W?
Nearby automotive-related services include Best Stop Auto Care and M2 Motorsports for vehicle care and sales.