Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,621 reviews
5 stars
515
4 stars
374
3 stars
325
2 stars
141
1 star
266
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with many experiencing order mistakes and rude staff interactions.
Food Quality
Several reviews highlighted issues with food quality, including cold fries, poorly assembled sandwiches, and incorrect orders.
Speed of Service
While some customers praised the quick service, others noted long wait times and slow drive-thru experiences.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty floors and unkempt areas.
Management Issues
Feedback indicated problems with management, including poor staff training and lack of accountability.
- C1CC 19835 days ago5.0Best, cleanest McDonald's I've ever been to. Service was friendly and efficient. Finally, a McDonald's that's doing it right!
- JKJay KingJan 5, 20265.0Stopped for 2 sodas and ice.
- SBStacey BrowerJan 3, 20262.0Check your bag before leaving because they think one pure honey sauce is enough for 10 piece nuggets. Also you're lucky if you get pure honey because they seem to think honey mustard is the same thing.
- TCT CDec 14, 20255.0I love this McDonald's location. The workers are friendly always say good morning smile on their faces.
- FFFeleciaDec 6, 20253.0Ordered the Grinch meal and they didn't put the pickle salt in it. Another time I went through the drive threw and they didn't give me my fries. It's hard to stop and take a look in the bags to make sure everything is there when you've got kids with you and you just want to get home and feed them. Or when you are on lunch break and don't really have the time. But I feel you shouldn't have to when that is literally part of their job description.
Frequently Asked Questions About McDonald's
What are the regular operating hours at McDonald's located at 2320 Chester Blvd, Richmond, IN?
McDonald's at 2320 Chester Blvd, Richmond, IN is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 7:00 AM to 11:30 PM.
Does this McDonald's offer curbside pickup and contactless delivery options?
Yes, this location offers curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from this McDonald's using a mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store, or use the provided online order links.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service for your convenience.
What nearby food options are available around this McDonald's at 2320 Chester Blvd?
Nearby food options include another McDonald's, Wendy's, Subway, and Carver's Restaurant, providing a variety of fast food and dining choices.
Are there any nearby gas stations or convenience stores near this McDonald's?
Yes, you can find Shell and University Shell gas stations close by for fueling up or convenience shopping.
What educational institutions are near this McDonald's for students looking for a quick meal?
Indiana University East, IU East Library, IU East Student Government Association, and Purdue Polytechnic Richmond are nearby, making McDonald's a convenient meal option for students and faculty.