Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,610 reviews
5 stars
508
4 stars
374
3 stars
323
2 stars
140
1 star
265
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently noted quick service, especially in the drive-thru, although some experienced long waits.
Order Accuracy
Many reviews highlighted issues with incorrect orders, leading to customer dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others reported cold or poorly prepared items.
Staff Behavior
Customer experiences varied widely regarding staff behavior, with some praising friendliness and others reporting rudeness or unprofessionalism.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions and poorly maintained facilities.
- GBGREGORY BROOKS2 days ago1.0Ordered a double cheeseburger. It had a small amount of ketchup and 2 pickles. No onions, no mustard. I don't understand how you can't make a basic burger with the proper ingredients. It wasn't busy, either.
- LCLinda CozzolinoNov 13, 20255.0Drive thru, fast service, friendly employees, hot good food
- ASArron ShawNov 12, 20251.0Couldn’t even get past ordering two coffee’s before being told to pull up even though I had more items. They forgot my hot sauce for my burritos and gave me the wrong drinks. This place always has horrible customer service and misses items often
- URUncle RuckusNov 5, 20255.0Even though yall forgot my mild sauce with the burritos, all is forgiven. Unequivocally due to the fact that the sustenance was straight heat. #RestInPeaceKobeBryant
- EJEmmett JenningsOct 27, 20255.0Does this place has good customer service?And you get your food fast
Frequently Asked Questions About McDonald's
What are the regular operating hours at McDonald's located at 2320 Chester Blvd, Richmond, IN?
McDonald's at 2320 Chester Blvd, Richmond, IN is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 7:00 AM to 11:30 PM.
Does this McDonald's offer curbside pickup and contactless delivery options?
Yes, this location offers curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from this McDonald's using a mobile app?
You can order via the McDonald's app available on the Apple App Store and Google Play Store, or use the provided online order links.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service for your convenience.
What nearby food options are available around this McDonald's at 2320 Chester Blvd?
Nearby food options include another McDonald's, Wendy's, Subway, and Carver's Restaurant, providing a variety of fast food and dining choices.
Are there any nearby gas stations or convenience stores near this McDonald's?
Yes, you can find Shell and University Shell gas stations close by for fueling up or convenience shopping.
What educational institutions are near this McDonald's for students looking for a quick meal?
Indiana University East, IU East Library, IU East Student Government Association, and Purdue Polytechnic Richmond are nearby, making McDonald's a convenient meal option for students and faculty.