Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,888 reviews
5 stars
589
4 stars
370
3 stars
416
2 stars
193
1 star
320
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, with some customers expressing dissatisfaction with the freshness.
Service Experience
Customer service varied widely, with some praising friendly staff while others reported rude or indifferent attitudes.
Cleanliness
While some customers noted a clean environment, others pointed out dirty conditions, particularly in restrooms.
Value for Money
Several reviews indicated that customers felt the prices were too high for the quality and portion sizes received.
- EFElyssa FultzNov 9, 20251.0Not open 24/7. Stopped at 12am. Closed
- JSJames SNov 4, 20251.0Just once I would love to get through the drive-thru and actually get the "right" order. If I had to gamble $50 for every time I went through the drive-thru, as to rather or not the order would be correct, I would bet on "incorrect" and be way ahead in money. On the same token, I can call Great Wall, talk to someone who barely speaks English, order it for delivery, and not only does it arrive at my house, but it's correct every time.
- CQConnieq qNov 1, 20255.0Door dashing
- RARob AyalaOct 20, 20251.0This is a common theme, I’m only just fed up to post it. All we get is nuggets, really simple. Cook to order, PLEASE. What do we get? Rubber nuggets that may have been microwaved at best. I could understand totally if the food were free…but we are paying you, overpaying, really, and you are being paid to prepare the food. At least follow directions.
- EMElma MillerOct 14, 20252.0I ordered a plain cheese burger and they gave it to me with ketchup and mustard.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Richmond, IN?
McDonald's in Richmond, IN is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer delivery?
Yes, McDonald's Richmond offers delivery service 24/7, accessible through their delivery URL or app.
Is there a drive-through available at this McDonald's?
Yes, the McDonald's in Richmond operates a drive-through service 24 hours a day, every day.
What payment options are accepted at McDonald's Richmond?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using their mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms through their respective stores.
What services does McDonald's Richmond offer for pickup and delivery?
McDonald's Richmond offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Are there any other fast food restaurants near McDonald's Richmond?
Yes, nearby fast food options include Wendy's and Lee's Famous Recipe Chicken, which offer alternative dining choices in the area.
What nearby retail and convenience stores can I visit near McDonald's?
Close to McDonald's you can find Milkhouse and The Milk House convenience stores, plus Redbox rental kiosks for video and games.
What community facilities are located near McDonald's Richmond?
The Natco Community Empowerment Center, a community services organization, is nearby for social support and engagement.
Are there any notable attractions near McDonald's Richmond?
Yes, The Gennett Mansion, a historic landmark and concert venue, is close by for cultural and entertainment experiences.