Long John Silver's | A&W

3.9
349 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
3707 National Rd. E, Richmond, IN
47374, United States

Hours

Reviews

3.9
349 reviews
5 stars
151
4 stars
87
3 stars
58
2 stars
19
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with reports of rude staff and poor responsiveness to customer needs.

Food Quality

Food quality varies significantly; some customers enjoyed their meals while others found them greasy or unsatisfactory.

Portion Sizes

Many customers noted that portion sizes have decreased while prices have increased, leading to dissatisfaction.

Cleanliness

The restaurant's cleanliness is a concern, with reports of dirty floors and staff appearance.

Drive-Thru Experience

Drive-thru service is hit or miss, with some customers experiencing long waits and incomplete orders.
  • AS
    Arron Shaw
    Oct 3, 2025
    1.0
    Zero customer service & employee was on her phone while I was at the counter and had to find her hiding in the drive thru window text on her phone while customers are waiting… the cook in the back seen me and was attempting to assist when she said she’d get it.. This is unacceptable!
  • AJ
    Angela Jones-Wright
    Aug 29, 2025
    3.0
    Smell mewdew.
  • JP
    Jill Powell
    Aug 24, 2025
    3.0
    Just getting too expensive
  • CB
    Collin Bodiker
    Aug 22, 2025
    2.0
    Last few times I have been the portion of fries has been a joke. Today 8/22 on my lunch break I went and no one would answer the drive thru window.
  • HL
    Handy Horrigan LLC
    Jul 30, 2025
    5.0
    I really enjoy going into this place because I can always get fish and hush puppies, macaroni and cheese green beans. I guess you can say you can just get your comfort foods and then top it off with an A&w Root beer float but highly recommend it. Check it out and enjoy!

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/