Business Details
About
Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
454 reviews
5 stars
189
4 stars
111
3 stars
77
2 stars
18
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, unresponsive staff, and inconsistent service, particularly during busy hours or shift changes.
Food Quality
Many reviews highlighted issues with food being overly greasy, burnt, or undercooked, leading to dissatisfaction with the meals.
Cleanliness
While some customers praised the cleanliness of the restaurant, others noted dirty tables and unsanitary conditions in the bathrooms.
Staff Friendliness
Several customers mentioned friendly and polite staff, although there were also reports of rude behavior from some employees.
Inconsistent Experience
Customers experienced varying levels of satisfaction, with some enjoying their meals while others vowed never to return due to poor quality or service.
- TNTech NstuffNov 12, 20251.0Very slow very very very very slow 30 mins plus to get a simple order
- JMJason MealNov 9, 20251.02hr ride home !!!!!! No coleslaw or fries hello!!! 12 min in on order cause nothing is cooked till your order wow not happy at all your next on the closing look at your order be4 you send it put omg
- PSPerry “perryd43” StockardNov 2, 20254.0I'm always treated great here
- HGHeather GlissonOct 8, 20251.0They opened at 10. I placed my pickup order for 11. Got to the restaurant at 10:50. Doors are locked. Called the restaurant, no answer. Knocked on door. Nothing. Walked away,, NOW an employee comes to open the door! My husband and I have tried to eat here 3 times in the last month. The first time, they were just straight up closed. The second time, they door was locked and it was 11:30am. Had to call to have someone open the door! And now, this today! The employee claimed it was because she was the only one there but I saw at least one more. Point being, if your restaurant says it opens at 10, your doors shouldn't still be locked at 11 and 11:30, and if they're going to be, then put a note on your door stating so.
- HHHadassah HuberSep 26, 20252.0I haven't eaten at Long John Silver's since late 2014. I ordered the basket with 2 pieces of fish and a side of clam strips. I got 2 perfectly golden, crispy, burnt-tasting grease sponges, fries that managed the rare feat of looking undercooked while tasting stale, and decent hush puppies. While I appreciate the initiative to recycle, reuse, and repurpose, the only "re" that fryer oil should experience is "replace." The fish was hot, balanced with the cold clam strips, and rounded out with lukewarm hush puppies and fries. The employees seemed friendly, which I had ample time to experience as I waited close to 20 minutes, 10 of which listening to them through the ragged screen of their drive thru window. Eager to provide exemplary service, they tried to take payment for my mobile order twice. I left with the feeling I wouldn’t return for another 11 years—and one burning question: how is Long John Silver’s still in business?
Frequently Asked Questions About Long John Silver's
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's accept reservations?
No, Long John Silver's does not accept reservations.
Can I order online for pickup at Long John Silver's?
Yes, you can order online and pick up in store at participating Long John Silver's locations.
What are the typical hours of operation for Long John Silver's in New Castle, IN?
Long John Silver's in New Castle, IN is generally open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday. Note they close early on Easter Sunday.
Does Long John Silver's offer delivery services?
Yes, certain Long John Silver's locations offer delivery through DoorDash, Uber Eats, or Grubhub.
What payment methods are accepted at Long John Silver's?
Long John Silver's accepts American Express, Discover, MasterCard, and Visa credit cards as well as debit cards and mobile NFC payments.
Is Long John Silver's location in New Castle, IN wheelchair accessible?
Yes, the New Castle location has wheelchair accessible entrance, parking, and restrooms.
Does Long John Silver's New Castle location have a drive-through service?
Yes, this location offers a drive-through service for convenient ordering.
Are there family-friendly features at Long John Silver's New Castle?
Yes, the location welcomes families and children and has high chairs and a children's menu.
What nearby places can I visit before or after dining at Long John Silver's in New Castle?
Nearby you can visit Stacks Pancake House for breakfast or Rose City Bowl for entertainment, both located close to Long John Silver's in New Castle.
How can nearby services like the UPS Authorized Shipping Provider be useful to customers visiting Long John Silver's?
Customers can combine their visit to Long John Silver's with shipping needs at UPS Authorized Shipping Provider nearby, making errands more efficient.
Are there convenient fuel stations near Long John Silver's in New Castle for travelers?
Yes, Shell, BP America, and Sunoco Fastmax gas stations are all close by, providing convenience for customers on the go.