Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others reported greasy, cold, or poorly cooked items.
Service Speed
Service speed is a major issue, with many customers experiencing long wait times both in-store and at the drive-thru.
Staff Attitude
Staff attitude varies significantly; some customers praised friendly service, while others reported rudeness and inattentiveness.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of dirty surfaces and unsanitary conditions.
Menu Changes
Customers expressed disappointment over changes to the menu, including smaller portion sizes and missing items that were previously offered.
MV
Manni Vawser
Nov 17, 2025
1.0
Hello I am a formal employee at long John silver in urbandale iowa. I was hired as a cashier and I was accused of something I didn’t do and was fired for it. I have a learning disability so it take a while for me to comprehend things and I would ask for help and they would get mad. If the boss likes you you can do what ever you want there. Employees smoke vapes in the building. They steal food. They are very rude. Most of all I feel as if I was fired for my learning disabilities
DD
Dave
Nov 4, 2025
1.0
27 minute drive through wait is wild for one car
RR
Rose Ryan
Oct 19, 2025
5.0
Food was fresh and hot. Not greasy. Had the fish and chicken combo with hushpuppies and waffle fries. Excellent!
MG
Myke Gerring
Oct 4, 2025
1.0
Food delivery was extremely slow and delivery staff was extremely disrespectful. When complaint taken to the counter, the. response was that I acted like it was them that the complaint was against. I told them when service is not satisfactory, it is a reflection on the business location. The whole time we were there, staff behind the counter was holding an inappropriate conversation.
PM
Patricia Mask
Sep 26, 2025
2.0
my fish was bad or the tartar sauce was spoiled. Place needs a serious deep cleaning, ice machine looked like it had mold on it, the sweet tea was just sweet colored water. Maybe the oil used for deep frying needs to be changed out. Was at the facility a little over a year ago and didnt have a bad experience as I did yesterday. Told my Mom we won't be going back
Frequently Asked Questions About Long John Silver's
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's accept reservations?
No, Long John Silver's does not accept reservations.
Can I order online and pick up my food in-store at Long John Silver's?
Yes, you can order online and pick up in-store at participating Long John Silver's locations. Find your local restaurant at https://www.ljsilvers.com/locations
What are the typical hours of operation at this Long John Silver's location in Munster, IN?
This Long John Silver's location is generally open from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays. Note: hours may vary on holidays like Easter Sunday.
Does Long John Silver's offer delivery and in-store pickup services?
Yes, this location offers both in-store pickup and delivery services through partners like DoorDash, Uber Eats, or Grubhub.
Are there any discounts or loyalty programs available?
Yes, by downloading the Long John Silver's app and joining the Seacret Society Rewards, customers can receive discounts, special offers, and earn rewards.
What types of payment does Long John Silver's accept?
They accept major credit cards including American Express, Discover, Mastercard, and Visa, as well as debit cards and mobile NFC payments.
Is the Long John Silver's in Munster, IN, family and wheelchair friendly?
Yes, this location welcomes families and children, has high chairs, wheelchair accessible entrance and restroom, and seating available both indoors with casual attire.
What nearby places can I visit before or after dining at Long John Silver's in Munster?
Nearby, you can visit Pizza Hut for more American-style food, Dairy Queen for ice cream treats, or Buttermilk Pancake House for breakfast. There are also retail stores like Verizon and TCC, Verizon Authorized Retailer if you need mobile phone services.
How can nearby public services assist customers visiting Long John Silver's?
The nearby US Post Office and United States Postal Service can be convenient if you need to send mail before or after your meal. This area also has health services such as Community Health Services and Munster Dental Center for additional needs.
Are there multiple fast food options close to Long John Silver's for group visits with varied tastes?
Yes, besides Long John Silver's, nearby fast food options include Subway for sandwiches, Pizza Hut for pizza, and Dairy Queen for ice cream and fast food, making it easy for groups with different preferences to find something they like.