Long John Silver's | A&W

3.7
790 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Drive-throughAvailable

Location

Long John Silver's | A&W
3110 Wheeling Ave., Muncie, IN
47303, United States

Hours

Reviews

3.7
790 reviews
5 stars
334
4 stars
188
3 stars
106
2 stars
55
1 star
107

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, floors, and bathrooms.

Service Quality

Service was frequently described as rude and unhelpful, with long wait times and incorrect orders.

Food Quality

Food was often criticized for being cold, overcooked, or not fresh, with several customers expressing disappointment in the taste.

Staffing Issues

Many reviews mentioned being short-staffed, leading to delays and poor service.

Management Concerns

Customers expressed a lack of confidence in management, citing poor handling of complaints and overall restaurant conditions.
  • JS
    Jeremy Savage
    Nov 14, 2025
    1.0
    Staff doesn’t care to get the orders right you have to be careful and check your food
  • KS
    Kelcey Smith (Superkong)
    Oct 19, 2025
    5.0
    Quick, food was fresh and delivered right to my table.
  • JC
    James Collins
    Oct 14, 2025
    1.0
    10/14/2025 My wife and I stopped in for dinner. I ordered an L5 and L12. Ended up with a L11 instead of the L12. Recieved our cups and proceeded to the drink station. It was so filthy and disgusting that I did not want to even fill my cup. There was no straws available. When our food was ready I asked the girl for honey mustard, she asked someone in the back if they had any, the answer was no. I told her they used to have packets of honey mustard to serve with the chicken. There was an article in the Muncie paper how Long John Silver's goes all in on chicken and changing their logo showing a chicken. Maybe they should work on having sauces to go along with the chicken. The food itself was pretty good. However my biggest complaint is the over all appearance of the restaurant. The back line behind the counter was just as filthy as the drink station. I personally would not even want to work in an environment like this. I don't think the management and/or owner cares about this restaurant. Close it and tear it down!
  • II
    Idbugu
    Oct 9, 2025
    5.0
    Food bought there during day always exceptional chicken.Great food done right,now u see why Andersons restaurant went under.Its the manager their exceptional food even burgers.Live in another city with one,wife refuses food under cooked
  • MP
    Makayla Powell
    Oct 7, 2025
    1.0
    First off, the workers were extremely rude, you ordered drinks with your food and the pop machine doesn’t work and the lady taking your order doesn’t care to tell you prior to you paying for a drink. Food tasted horribly like real bitter and gross. Highly recommend not coming here.

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/