McDonald's

3.5
1781 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5 W South St, Mooresville, IN
46158, United States

Hours

Reviews

3.5
1,781 reviews
5 stars
604
4 stars
400
3 stars
319
2 stars
165
1 star
293

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Drive-Thru Efficiency

While some praised the drive-thru for being fast, others reported long wait times and inefficiencies.
  • CM
    Courtney Morgalo
    Jan 4, 2026
    4.0
    Spent 30 bucks on 4 kids meals😵‍💫
  • SS
    Saw_Grl
    Dec 24, 2025
    1.0
    I was missing 3 items to a 5 meal order and was home already and went back and took the food back and my family always eats together and ask the whole order beside the drinks be remade and explain what was missing. The manager greeted me with a “what’s up”. I understand it’s McDonald’s and don’t expect much but a little customer service goes a long way. It wasn’t my fault items were missing, I don’t work there. Then she told me to throw the other food away. Ok I did. Didn’t want cold food. Seemed bothered I even came back to have them fix it. Very disappointed. I understand it’s the holiday season and everyone is busy but kindness is free
  • AR
    Angelia Robinson
    Dec 22, 2025
    4.0
    Typical fast food restaurant atmosphere
  • JJ
    jggriffi
    Dec 10, 2025
    1.0
    Terrible service. Going to pass this McDonald’s to go to another one from now on. Management needs to wake up.
  • BJ
    Big J
    Nov 29, 2025
    2.0
    I was the only one in the drive thru ordered two things a burger no onions an a sweet tea. I was gave a burger with onions an a unsweetened tea I suppose after a long day an stressful mental week it seems I never get what I want even when I pay for it. Thanks to the employees who work there for making my night worse an I paid for it. Thanks again McDonald's always bringing the tears not smiles

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 5 W South St, Mooresville, IN?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Mooresville?

Delivery is available every day from 6:00 AM until 10:00 PM.