Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, with rude staff and long wait times being common complaints.
Food Quality
Food quality was inconsistent, with reports of cold food, incorrect orders, and issues with cleanliness.
Cleanliness
The restaurant was frequently noted as dirty, with unsanitary conditions in both dining and restroom areas.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.
Drive-Thru Efficiency
While some customers praised the drive-thru for being fast, many others experienced long wait times and poor service.
JH
Jay H
5 days ago
2.0
I was just in with my family and we were eating in the dining room we got our food but no drinks we had asked for our drinks and some napkins and ketchup we got our drinks but nothing else so we waited and never got our ketchup and napkins so I went to ask for some I went up so I could get some and I’m standing there for about 5-10 minutes waiting for atleast one employee so I could ask when then did finally show up they where very rude I didn’t mind it but then as I’m sitting there eating I hear one of the employees getting an attitude with an older man over his cups. Two of them wanted to sit there and instead of getting the cup they just told the person who needed the cups that they couldn’t get them yet because they were “busy” I will not be going back to their dining room due to poor customer service
LL
Lorie
Nov 12, 2025
1.0
I went to McDonald's for my cheat day. I ordered the 2 cheeseburger meal. That is unfortunately not what I received. I received a 10 piece mcnugget that is free with any purchase. So I did not get close to what I paid for. And I don't like the burnt taste of their Mcnuggets.
DD
David
Nov 7, 2025
1.0
Just ordered 2 fish sandwiches and both of them were cold, buns not even been steamed. Can't even give a star on the food rating it was that bad. Have tried to call them, once they answered and then hung up and now the phone just give you a message to try again later
AK
Angie K
Nov 1, 2025
2.0
They were really busy. There was one girl up front and she was doing the best she could. As I watched there was a lot more talking than putting orders together in the back. I do not know what was going on back there. The girl up front noticed we had been waiting a while and checked on our order. She checked a second time and asked what time my order was put in. Finally 25 minutes after I ordered my food was ready. That was ridiculous. She apologized. We left and I noticed our fries were luke warm and cheeseburgers were sloppy; not stacked falling apart and very greasy. Thank goodness we were given plenty of napkins.
Not sure what happened but also in the app my order number changed. I did not put in 2 orders but I will be checking to make sure I was not charged double. It went to a number that is usually used when going thru the drive thru but when I received my food it was the original order number on the ticket. That was odd.
MN
Michael Northrup
Oct 30, 2025
2.0
I was using the restroom, and I saw a sign on the mirror that said "All employees must wash hands". I couldn't even get ONE employee to wash my hands!
What are the regular operating hours of McDonald's at 5 W South St, Mooresville, IN?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Mooresville?
Delivery is available every day from 6:00 AM until 10:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM.
Can I place an order using a mobile app for this McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android, or through the provided online order link.
What payment methods are accepted at McDonald's in Mooresville?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this location offer curbside pickup?
Yes, curbside pickup service is available at this McDonald's location.
What services can I expect when visiting this McDonald's?
This restaurant offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there any places nearby where I can rent movies or games?
Yes, Redbox, a video and video game rental kiosk, is located nearby, making it convenient to rent entertainment before or after your meal.
What other fast food options are near this McDonald's in Mooresville?
Nearby fast food choices include Church's Texas Chicken, KFC, Taco Bell, and additional McDonald's locations, providing plenty of variety for your dining preferences.
Where can I go shopping near McDonald's in Mooresville?
The Village Trading Post shopping center and Mama's House thrift store are close by, perfect for combining a meal with some local shopping.