McDonald's

3.4
1795 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2918 In-37, Mitchell, IN
47446, United States

Hours

Reviews

3.4
1,760 reviews
5 stars
531
4 stars
388
3 stars
369
2 stars
156
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff interactions, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold or incorrect food orders, with some customers expressing dissatisfaction with the overall quality.

Friendly Staff

Despite service issues, several customers noted that some staff members were friendly and polite.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.

Inconsistent Experience

Overall experiences varied widely, with some customers having positive visits while others faced significant issues.
  • AP
    April Pennington
    Jan 2, 2026
    3.0
    Nobody at front, have to wave someone down, and still they usually ignore you. Tends more toward drive thru than in store customers. Use kiosk and just go get your own cup or you’ll be waiting awhile to get a drink
  • RR
    Riley
    Jan 1, 2026
    1.0
    I went thru drive thru around 10pm. I ordered food for my little boy and myself. While I was ordering my food when I ordered my french fries, I was certain to ask for them to be made fresh and hot. When we pulled up to the first window, a girl stood there and stared, and then just turned her back to us and was talking with a different employee. When we pulled up to the second window, the gentleman who had taken our order, told me the total, and then proceeded to argue with me about the order total I had asked him a question & I made a comment about it not being ok , he informs me while having attitude that it is ok . After he hands me the bags , I checked the order not only were we missing a sandwhich & the fries were cold (not even warm) we waited for him to come back to the window . I told him we were short a sandwhich he said that we had our order when in fact we did not . So he tells whoever in back . When he comes back to the window I told him the fries were cold that I wanted fresh fries . He sighs while tapping his fingers obviously irritated . This man talked over me and was hateful and rude. Then we waited another 10 mins if not longer for the French fries . Fries take 2:30-3 to cook. I feel as though he was making us wait longer for it out of spite. I had to walk in and ask for them . By the time we got the fries the sandwiches were cold . Beyond disappointing
  • HA
    Hali Anderson
    Dec 21, 2025
    5.0
    Nice service, nice people, inviting environment.
  • CN
    Cynthia Nelson
    Dec 9, 2025
    3.0
    They always out of something I want
  • CN
    Carol N.
    Nov 26, 2025
    4.0
    We were traveling and needed to stop for a snack and to switch drivers around 8pm. Store was clean, service was quick and friendly. Next time I am in the area I would stop again.

Frequently Asked Questions About McDonald's

What are the regular dining hours of McDonald's in Mitchell, IN?

McDonald's in Mitchell, IN is open daily from 5:00 AM to midnight for regular dining.

What are the drive-through hours at this McDonald's?

The drive-through is open from 4:30 AM to 11:00 PM Monday through Wednesday, extends overnight on Friday and Saturday open 24 hours, and varies slightly on other days.