Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, poor service, and rude staff interactions, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold or incorrect food orders, with some customers expressing dissatisfaction with the overall quality.
Friendly Staff
Despite service issues, several customers noted that some staff members were friendly and polite.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others reported unsanitary conditions.
Inconsistent Experience
Overall experiences varied widely, with some customers having positive visits while others faced significant issues.
AP
April Pennington
Jan 2, 2026
3.0
Nobody at front, have to wave someone down, and still they usually ignore you. Tends more toward drive thru than in store customers. Use kiosk and just go get your own cup or you’ll be waiting awhile to get a drink
RR
Riley
Jan 1, 2026
1.0
I went thru drive thru around 10pm. I ordered food for my little boy and myself. While I was ordering my food when I ordered my french fries, I was certain to ask for them to be made fresh and hot. When we pulled up to the first window, a girl stood there and stared, and then just turned her back to us and was talking with a different employee. When we pulled up to the second window, the gentleman who had taken our order, told me the total, and then proceeded to argue with me about the order total I had asked him a question & I made a comment about it not being ok , he informs me while having attitude that it is ok . After he hands me the bags , I checked the order not only were we missing a sandwhich & the fries were cold (not even warm) we waited for him to come back to the window . I told him we were short a sandwhich he said that we had our order when in fact we did not . So he tells whoever in back . When he comes back to the window I told him the fries were cold that I wanted fresh fries . He sighs while tapping his fingers obviously irritated . This man talked over me and was hateful and rude. Then we waited another 10 mins if not longer for the French fries . Fries take 2:30-3 to cook. I feel as though he was making us wait longer for it out of spite. I had to walk in and ask for them . By the time we got the fries the sandwiches were cold . Beyond disappointing
HA
Hali Anderson
Dec 21, 2025
5.0
Nice service, nice people, inviting environment.
CN
Cynthia Nelson
Dec 9, 2025
3.0
They always out of something I want
CN
Carol N.
Nov 26, 2025
4.0
We were traveling and needed to stop for a snack and to switch drivers around 8pm. Store was clean, service was quick and friendly. Next time I am in the area I would stop again.
What are the regular dining hours of McDonald's in Mitchell, IN?
McDonald's in Mitchell, IN is open daily from 5:00 AM to midnight for regular dining.
What are the drive-through hours at this McDonald's?
The drive-through is open from 4:30 AM to 11:00 PM Monday through Wednesday, extends overnight on Friday and Saturday open 24 hours, and varies slightly on other days.
When is McDonald's delivery service available?
Delivery is available from 5:00 AM to 10:30 PM Monday through Wednesday and Sunday, with extended hours until 4:00 AM on Thursday, Friday, and Saturday.
Does McDonald's in Mitchell offer curbside pickup?
Yes, McDonald's offers curbside pickup service for customer convenience.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order food from McDonald's online?
You can order online through their delivery website https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
Does this McDonald's location have a drive-through facility?
Yes, McDonald's in Mitchell, IN has a drive-through available for customers.
What are some nearby fast food options besides McDonald's?
Nearby fast food alternatives include Wendy's and Arby's, which are convenient options if you're in the area.
Are there any nearby recreational or shopping places near McDonald's?
Yes, nearby places include Redbox kiosks for rentals, Dollar General for discount shopping, and This N That Antiques for unique gifts and flowers.
What nearby facilities could be helpful for families or local residents visiting McDonald's?
Nearby family-friendly and helpful facilities include Mitchell Head Start Center and Hoosier Uplands Child Care for childcare, and Mitchell Manor for assisted living and retirement needs.