Long John Silver's | A&W

3.8
667 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
1409 W. Kem Road, Marion, IN
46952, United States

Hours

Reviews

3.8
667 reviews
5 stars
276
4 stars
178
3 stars
86
2 stars
46
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being greasy, overcooked, or cold, leading to dissatisfaction.

Service Experience

Customer service received mixed reviews; while some praised the staff's friendliness, others reported rude behavior and slow service.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions in the dining area.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, causing frustration among customers.

Pricing Concerns

Customers noted that prices have increased while portion sizes have decreased, leading to perceptions of poor value.
  • MV
    Manni Vawser
    Nov 17, 2025
    1.0
    Hello I am a formal employee at long John silver in urbandale iowa. I was hired as a cashier and I was accused of something I didn’t do and was fired for it. I have a learning disability so it take a while for me to comprehend things and I would ask for help and they would get mad. If the boss likes you you can do what ever you want there. Employees smoke vapes in the building. They steal food. They are very rude. Most of all I feel as if I was fired for my learning disabilities
  • JM
    Just Me
    Oct 21, 2025
    5.0
    LJS never dissapoints!
  • AB
    Amber Biven
    Oct 16, 2025
    4.0
    Hush puppies were way over cooked. I'm not sure if everything didnt drain long enough after cooking or what, but there were puddles of oil under everything. The taste was great. The workers were phenomenal. That's a rare treat for sure.
  • EJ
    Eric Johnson
    Sep 30, 2025
    1.0
    Food was greasy and burned and I drove 35 miles to that store for burned food? I won't go back again!
  • EJ
    Eric Johnson
    Sep 26, 2025
    5.0
    I love the service, employees are awesome and great food!!

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/