Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,741 reviews
5 stars
867
4 stars
596
3 stars
528
2 stars
247
1 star
503
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and at the counter, with some waiting over 30 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and poor handling of online orders.
Staff Attitude
Feedback indicated a lack of customer service focus among staff, with reports of rudeness and indifference towards customers.
Food Quality
While some customers enjoyed the food, many noted issues with cold or poorly prepared items, leading to dissatisfaction.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, contributing to a negative overall experience.
- JFJames Ferguson5 days ago3.0It's McDonald's, you know what you get. Not a trash one.
- BMBobby Landon MerrittNov 14, 20254.0One of the quickest drive thru's I been in even with the amount of traffic they handle
- HBHailey BartilottaNov 12, 20255.0What a beautiful McDonald’s! Very clean and staff super friendly. Robert is great!
- CVCousins VillageNov 9, 20255.0I love going to McDonald's they have very amazing food and great employees they don't have bad attitude when I asked for some more ketchup
- KWKristina WestbrookNov 5, 20251.0Whoever answered the phone is a completely rude person. Not only didn't get the Frappuccino, but the bun is hard on edges and food not hot.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1514 W South St, Lebanon, IN?
McDonald's at 1514 W South St in Lebanon, IN operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers 24/7 drive-through service.
Can I get McDonald's delivered to my home from this location?
Yes, delivery is available at all hours through their online ordering platform.
What pickup and delivery options are available at this McDonald's?
Curbside pickup is available at this McDonald's, along with delivery and drive-through services.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from McDonald's using a mobile app?
You can order through the McDonald's app available on the Apple App Store and Google Play Store, or use online links for quick orders.
What is the address and main contact number for this McDonald's?
The address is 1514 W South St, Lebanon, IN 46052, and the main phone number is +1 765-485-0489.
Are there any nearby restaurants where I can continue my dining experience after visiting McDonald's?
Yes, nearby you can find Denny's, Leon Mexican Cuisine, Moe's Southwest Grill, Burger King, White Castle, and Backroads BBQ for a variety of dining options.
What nearby gas stations can I visit when stopping by McDonald's?
Nearby gas stations include BP, another BP station, and Casey's, convenient for refueling during your visit.
Are there any nearby entertainment or service options close to McDonald's?
Yes, you can visit Redbox for movie rentals, Supreme Detailing for auto detailing, and the Comfort INN-Lebanon if you need lodging.