Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a significant decline in customer service.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers receiving items that were stale or unsanitary.
Inconsistent Experience
Customer experiences varied widely, with some praising the service and food while others had negative encounters, suggesting inconsistency in staff performance.
Cleanliness Concerns
Several reviews highlighted cleanliness issues in the dining area and restrooms, impacting overall customer satisfaction.
Management Problems
Feedback indicated poor management practices, including unprofessional behavior and lack of accountability among staff.
MC
MC Food Critic
Nov 16, 2025
1.0
They tell me they charge for ketchup packets for the fries in a happy meal because I was already getting one dipping sauce with the nuggets so ketchup is a second dipping sauce. What a joke. I sent an email to corporate customer service to see why they're charging for ketchup.
JK
Jen Kazen
Nov 11, 2025
4.0
McDonald's is McDonald's quick and easy!! Not great but edible.
HC
Hope Corley
Nov 7, 2025
1.0
Can’t get an order right to save their lives. Every time I come here there’s always something missing and the food sucks. I won’t be wasting anymore money here.
CC
Cassie
Sep 29, 2025
2.0
Ive never had a problem with this location in the drive thru but we decided to dine in today for breakfast. The iced coffee was extremely bitter and nasty. I asked kelly for a cup to split it with my daughter and for some sugar to make it taste better. Kelly was really rude about giving us a cup. Mcdonalds is a million dollar business and I spend a lot of money here personally. Mcdonalds can afford to give a paying customer a cup without an attitude. Mcdonalds has seemed to lost sight of customer service in these current years. Theres too many other options out there to recieve bad service over a cup.
BD
Bridgette D
Sep 28, 2025
5.0
This is the only McDonald's I will go to bc the staff is usually on point M-F, weekends are a toss up but always check your bag before leaving any fast food place. I rarely ever have to wait for too much.
What are the regular opening hours for dine-in service at McDonald's on Boyd Blvd?
McDonald's on Boyd Blvd is open daily from 5:00 AM to midnight (00:00).
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight (00:00).
During what hours is delivery service available from McDonald's on Boyd Blvd?
Delivery is available Monday to Thursday from 5:00 AM to 12:30 AM, Friday until 11:50 AM, Saturday all day, and Sunday from midnight to 12:30 AM.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no contact delivery services.
How can I order McDonald's food online or via mobile apps?
You can order through their delivery website or download the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service.
What nearby places can I visit before or after dining at McDonald's on Boyd Blvd?
Nearby places include Walmart La Porte - Boyd Blvd for shopping, Horizon Bank for banking services, and Ben's Soft Pretzels for a bakery treat.
Are there other fast food options close to this McDonald's location?
Yes, Popeyes® Louisiana Kitchen and Taco Bell are nearby fast food restaurants you can visit.
Can I find other essential services near McDonald's on Boyd Blvd?
Yes, nearby essential services include USPS for shipping and postal needs, Northwest Health Occupational Medicine for medical services, and Walmart Auto Care Centers for automotive needs.