Customers frequently praised the food for being fresh, flavorful, and well-prepared, with many highlighting specific dishes like crab rangoon and pad thai.
Service
The service received mixed reviews; while many customers appreciated the friendly and attentive staff, some reported issues with slow service and order inaccuracies.
Portion Sizes
Many reviews noted generous portion sizes, often resulting in leftovers, which customers found to be a good value for the price.
Atmosphere
The restaurant's atmosphere was generally described as clean and welcoming, although some customers mentioned distractions like TVs and occasional pest issues.
Spice Levels
Customers had varied experiences with spice levels, with some finding dishes too sweet or bland, while others enjoyed the customizable spice options.
KT
Kimberlyn Trees
Oct 30, 2025
5.0
We’ve always done pick up but we decided to dine in and it was a great experience. Fantastic service, the food was delicious and as a designer, I absolutely loved the colors and warmth of the space. 10/10 recommend!
CB
Chris Burke
Oct 30, 2025
1.0
Would be zero stars if it were not for the great server. We all ordered or meals Thai hot - we understand it will be spicy and like it that way. All meals were served with absolutely zero spice, we’re beyond bland. The server brought us chili flakes, but that is just not the same. Then she asked a weird question for a server - how’s everything, does it taste like it should?
We did not complain, just paid our bill and agreed privately that we would not eat there again.
On leaving the white guy behind the counter stared us down, did not say anything, just stared at us. Not sure what his problem is, but does nothing to make your customers welcome.
SD
Shivalik Das
Oct 27, 2025
2.0
I requested or ordered food with no Bell Peppers, lettuce and green beans and requested eggs in my fried rice... instead I got fried rice with the items I didnt wanted and did not get the eggs which I paid extra for it...
TS
Tatiana von Slomski
Oct 25, 2025
5.0
SO fresh and everyone is sooooo nice. Excellent service!
MM
Marchele Mallari
Oct 16, 2025
5.0
Awesome! Every meal, be it at the restaurant or Delivery, is amazing. Fresh, tasty - the food is well seasoned, with depth of flavor and always delicious. The menu is wide and has diverse dishes for everyone. I travel from Los Angeles to visit Indy and always make a point to have a meal there before I go - love this place!!!
What are the regular business hours for Thai Charm?
Thai Charm is open Monday to Thursday from 11:00 AM to 3:00 PM and again from 4:00 PM to 9:00 PM; Friday from 11:00 AM to 3:00 PM and 4:00 PM to 10:00 PM; Saturday from 11:00 AM to 10:00 PM; and Sunday from 11:00 AM to 9:00 PM.
What delivery services does Thai Charm offer?
Thai Charm offers both in-store pickup and delivery services.
What are the delivery hours for Thai Charm?
Delivery is available Monday to Thursday from 11:00 AM to 3:00 PM and 4:00 PM to 9:00 PM; Friday from 11:00 AM to 3:00 PM and 4:00 PM to 10:00 PM; Saturday from 11:00 AM to 10:00 PM; and Sunday from 11:00 AM to 9:00 PM.
Can I order takeout from Thai Charm?
Yes, takeout is available during the same hours as the restaurant's regular hours, with breaks between 3:00 PM and 4:00 PM on weekdays.
Where is Thai Charm located?
Thai Charm is located at 5335 E Southport Rd, Indianapolis, IN 46237, USA.
What is the contact phone number for Thai Charm?
You can reach Thai Charm by phone at +1 317-300-1096.
Where can I view Thai Charm's menu and place an order online?
You can view the menu and place an order online at https://thaicharmin.com/menu.
Are there any spa services near Thai Charm where I can relax before or after dining?
Yes, Madame Royale and Madame Beaute are nearby spas where you can enjoy beauty and relaxation services before or after your visit to Thai Charm.
What other dining options are near Thai Charm?
Nearby dining options include Domino's Pizza, Mr. Wok (Pan Asian cuisine), Taco Bell, Jimmy John's, Chick-fil-A, and Ben's Soft Pretzels, offering a variety of food choices around Thai Charm.
Are there places nearby Thai Charm for coffee or quick bites?
Yes, Panera Bread, Biggby Coffee, and Jimmy John's are nearby locations where you can grab coffee, bakery items, or quick sandwiches.