Taco Bell / KFC

3.1
280 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 8820 E 21st St. in Indianapolis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
8820 E 21st St., Indianapolis, IN
46219, United States

Hours

Reviews

3.1
280 reviews
5 stars
79
4 stars
54
3 stars
39
2 stars
19
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was often cold, old, or poorly prepared, with several instances of incorrect orders.

Service Speed

While some reviews praised the fast drive-thru service, many others complained about long wait times and incorrect orders.

Customer Service

Customer service was frequently described as rude or unhelpful, with several reports of staff being dismissive or unprofessional.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty environments and food safety concerns.

Value for Money

Customers expressed dissatisfaction with the value, citing high prices for poor quality food and incorrect orders.
  • WS
    Wendy Sanders
    Oct 31, 2025
    1.0
    Stopped at this Taco Bell on our weekend trip to Indy. Food service and everything was terrible. Food was not edible at all....Disgusting
  • PL
    Paula York Livers
    Oct 28, 2025
    5.0
    Great food
  • CU
    Craig Ulsberger
    Oct 19, 2025
    2.0
    The quality was terrible and service was terrible
  • CL
    Connie Lee
    Oct 13, 2025
    1.0
    The service was great, but I found what looked like a pubic hair in my Doritos Locos taco!! 🤢The shells were all broken and tasted old. My son vomited 🤮 and had diarrhea right after eating this mess! Not to mention nothing tasted fresh and the Pepsi tasted horrible. 🫤
  • GD
    Gilbert Durham
    Oct 1, 2025
    4.0
    Restaurant is faster than most in the area when it comes to drive thru service. Food is usually hot. Orders are usually correct. They are not overly-friendly to regular customers, but with orders being correct and fast, that's a fair tradeoff ( I guess).

Frequently Asked Questions About Taco Bell / KFC

What are the general operating hours for Taco Bell at 8820 E 21st St., Indianapolis?

Taco Bell is open daily from 10:00 AM to midnight.

Does this Taco Bell location have a drive-through service? If yes, what are its hours?

Yes, the Taco Bell drive-through is open daily from 10:30 AM to midnight.