Taco Bell

3.2
1071 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1551 W Thompson Rd in Indianapolis. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1551 W Thompson Rd, Indianapolis, IN
46217, United States

Hours

Reviews

3.2
1,071 reviews
5 stars
349
4 stars
179
3 stars
151
2 stars
91
1 star
301

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, uncooked, and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude and unhelpful.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and restrooms.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, leading to frustration among customers.

Staff Performance

While some praised individual staff members for their friendliness, many reviews criticized overall staff performance and attitude.
  • AB
    Andrew Branson
    Oct 27, 2025
    1.0
    So gross in here. Will never eat here again. People out of uniform, coughing all over food, no hair nets, the food isn’t well done and there’s literally nothing in the tacos. It’s gross here.
  • MS
    Mike Samson
    Sep 28, 2025
    5.0
    Josh and the team are all amazing customer service is superb we need more teams like this in America
  • RD
    Randall Dean
    Sep 17, 2025
    5.0
    This particular taco bell reminds me why I love taco bell. Everything on point 💯
  • BS
    Brooklyn S
    Aug 10, 2025
    1.0
    I am so tired of this location ignoring the screens. It feels like they just freestyle every order. I worked at Taco Bell for years. I know how it goes. To forget or mess up every once in a while is understandable. But every single time?? I don't think I've ever had an order that wasn't missing an item or two or was made correctly. At this point, it's a scam. You NEVER get what you pay for. Corporate needs to step in. This is ridiculous.
  • EO
    ervin osmic
    Aug 3, 2025
    1.0
    It’s 10:15 , lobby is not open. One of the employees is just pretending like I’m not standing there waiting to come inside and place an order. Highly recommend getting better staff that knows how to do their job.

Frequently Asked Questions About Taco Bell

What are the daily operating hours of Taco Bell at 1551 W Thompson Rd in Indianapolis?

Taco Bell at 1551 W Thompson Rd in Indianapolis is open every day from 10:00 AM to 10:00 PM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service from 10:00 AM to 10:00 PM daily.