McDonald's

3.1
2296 reviews
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Business Details

1490 N State St, Greenfield, IN
46140, United States
(317) 462-9618
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1490 N State St, Greenfield, IN
46140, United States

Hours

Reviews

3.1
2,296 reviews
5 stars
573
4 stars
417
3 stars
472
2 stars
250
1 star
584

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, with many expressing frustration over the lack of responsiveness from staff.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from employees and management, contributing to a negative customer experience.

Food Quality

Many customers received cold or improperly prepared food, with complaints about missing items and poor food handling.

Cleanliness

The restaurant was often described as dirty, with unclean tables and floors, impacting the overall dining experience.
  • PC
    Paulina Cadena
    Jan 1, 2026
    3.0
    I ordered my traditional hamburger on my mobile app, went to pick it up at the drive-thru, and got home ready to eat. Oh, what a surprise! The hamburger was overcooked and burnt.
  • HD
    Holly Daniel
    Jan 1, 2026
    1.0
    This McDonald's is trash when it comes to customer service. The managers are rude to their customers and their staff. Olivia is the most unprofessional and does not communicate well. I personally feel like she needs to be replaced
  • AD
    Alexander Davis
    Dec 30, 2025
    2.0
    Definitely a subpar experience. Staff was pretty lackluster at best. Food was cold in the bag and we didn't have any of the sauce we requested with the meals (hot buffalo and sweet and sour)
  • SG
    Shanna Gradl
    Dec 24, 2025
    1.0
    Employees are rude, especially the managers. Ran into a problem with my order that the employee couldn't help with. Asked to speak to the manager twice. Both times the manager sent the employee back w/o a resolution & refused to come speak with me.
  • JC
    JerrMichael Canson
    Dec 19, 2025
    2.0
    Drive thru attendant stopped responding in the middle of taking our order, we waited for 2 minutes before leaving the speaker box to go back around to the other side to order. Once there, the one we were at took the next customers order with no problem, leaving me to believe that attendant decided to not serve us anymore. When we restarted our order, this new attendant didn't understand how receive an order for a large coffee with creamer only. They kept going through the list of possible ways of making coffee. How do you not understand a large coffee with only creamer and no sweetener? It doesn't end there. I asked for sweet and sour sauce, they didn't include that nor napkins. We also had to wait an additional 10 minutes for them to bring to us the coffee, sweat and sour sauce and napkins. Im glad I dont live in this area where they don't care.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Greenfield, IN?

McDonald's is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays. You can order online at https://mcdonalds.order.online/business/-5579.