McDonald's

3.1
1511 reviews
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Business Details

1603 E Wabash Ave, Frankfort, IN
46041, United States
(765) 654-8886
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1603 E Wabash Ave, Frankfort, IN
46041, United States

Hours

Reviews

3.1
1,511 reviews
5 stars
376
4 stars
275
3 stars
312
2 stars
179
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about stale or improperly prepared items.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.

Management Problems

Several customers noted issues with management, including lack of organization and accountability, contributing to overall dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly service and fresh food on occasion.
  • YC
    Yerald Cruz
    Nov 10, 2025
    5.0
    Clean establishment, you can talk calmly, very good attention.
  • LL
    Lindsay Hewitt (Lou Lou)
    Nov 5, 2025
    1.0
    If you want to spend more then 30 minutes on your order this is the place to go, and once you finally get your food, pray that you have it made your way and pray that you have it all. Night shift management sucks and she is rude to customers and disrespectful to her team.
  • SM
    Stacy Mills
    Oct 15, 2025
    5.0
    I’ve had problems with my food there in the past year or so, but today I was pleasantly surprised! Everything was perfecto today at 5 pm. I think there’s a new manager and he seems really nice and on it! The younger girl that was running food out was very nice as well. Keep up the good work! 👍🏻
  • JH
    Jerusha Hufford
    Sep 9, 2025
    2.0
    Dining room was dirty, service was bad, food tasted like it was sitting under a heat lamp, not fresh at all. Ordered chicken strips, and got nuggets in a chicken strips box (if we were drive through, we never would have known until opening the box). I usually love McDonald's fries, but they tasted terrible. We will drive to Lafayette next time we want McDonald's.
  • JW
    Jeffrey Wolf
    Aug 24, 2025
    2.0
    Customer service just isn't what it use to be. There was no friendly interaction, not even a smile. Tje food was less than good, since when did they start serving french fry "pieces" instead of actual frys. Just disapointing.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1603 E Wabash Ave, Frankfort, IN?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services available 24/7 through their website or app.