McDonald's

3.1
1519 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1603 E Wabash Ave, Frankfort, IN
46041, United States

Hours

Reviews

3.1
1,519 reviews
5 stars
380
4 stars
276
3 stars
313
2 stars
179
1 star
371

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Food Quality

There were numerous complaints about food being cold, stale, or incorrect, with some customers expressing disappointment in the overall quality.

Management Problems

Several reviews pointed to issues with management, including lack of organization and poor customer service from management staff.

Inconsistent Experience

While some customers had positive experiences with fast service and good food, many others reported frequent problems, indicating inconsistency in service and food quality.
  • SH
    Sarah Hodges
    Dec 29, 2025
    1.0
    The worst experience that I have ever had . Cold food no napkins
  • CD
    Chris Drew
    Dec 18, 2025
    1.0
    Burger was a McDonald's burger. Fries were ice cold. Drink station was filthy out of napkins. Managers and employees just standing around when they should have been cleaning and prepping food. Just a couple of employees were working. I understand not being clean when busy but they were completely dead also.
  • KM
    Keshia Starr Mullinax
    Nov 27, 2025
    5.0
    Great service!
  • YC
    Yerald Cruz
    Nov 10, 2025
    5.0
    Clean establishment, you can talk calmly, very good attention.
  • LL
    Lindsay Hewitt (Lou Lou)
    Nov 5, 2025
    1.0
    If you want to spend more then 30 minutes on your order this is the place to go, and once you finally get your food, pray that you have it made your way and pray that you have it all. Night shift management sucks and she is rude to customers and disrespectful to her team.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1603 E Wabash Ave, Frankfort, IN?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services available 24/7 through their website or app.